[Hiring] Assistance Nurse @International SOS

Role Description

The Assistance Nurse provides expert medical guidance and coordinates care for individuals experiencing health issues while traveling, ensuring safe, cost-effective solutions in line with duty of care standards.

• Manage medical cases for travellers abroad – assess calls, gather clinical details, and provide clear, professional advice.
• Coordinate care and transport – work with global teams to arrange treatment or other support as needed.
• Guide patients and clients – ensure safe, cost-effective decisions aligned with policy and duty of care.
• Collaborate globally – liaise with Assistance Centres, treating physicians, and claims teams for seamless case progression.

Qualifications

• Registered Nurse with acute, emergency or intensive care experience.
• Strong clinical judgment and communication skills.
• Ability to adapt to new systems and keep up to date with new technology.
• Ability to work in a fast-paced, international environment.
• Previous medical assistance or travel health experience is desirable.
• Excellent written and spoken Italian and English required.

Requirements

• Some business travel may be required.
• Flexibility to work from different locations as directed by the company.

Benefits

• Full training provided.
• Private healthcare.
• Supportive culture – join a diverse, collaborative team where expertise and innovation thrive.
• Clear progression opportunities and access to world-class training.