[Hiring] Social Media Manager @Veroa.ai

Role Description

As a Social Media Manager, you will drive key initiatives, solve complex challenges, and collaborate closely with cross-functional teams to help our clients scale and succeed.

• Create aesthetic short-form videos (Reels and TikToks) that showcase the retreat and hospitality experience, from the setting and spaces to guest moments.
• Edit video and photo content into polished, on-brand posts using tools such as CapCut, Premiere Pro, or Canva.
• Grow and engage the community on Instagram and Facebook: respond to comments and messages, interact with the audience, and build lasting relationships with followers and guests.
• Plan and schedule content using a social media calendar, and track performance to see what grows reach and engagement.
• Capture and protect the brand voice in every post and message, reflecting a tranquil, welcoming, and high-end atmosphere.
• Manage the executive's calendar, inbox, and meetings, and keep leadership organized and on schedule.
• Handle guest and booking inquiries promptly and warmly, by email, phone, and social media.
• Support leadership with day-to-day operational tasks, documentation, and special projects.

Qualifications

• Proven experience creating and editing short-form video (Reels and TikToks), with a portfolio of aesthetic, high-quality content.
• Experience growing and managing Instagram and Facebook communities, including content scheduling and audience interaction.
• Experience providing executive or administrative support, including calendar management and handling inquiries.
• A strong eye for visual storytelling and the ability to match a tranquil, welcoming, and high-end brand voice.
• Excellent written and spoken English, with a warm, professional, and guest-focused communication style.
• Highly organized and proactive, able to balance creative work with administrative tasks.

Requirements

• Domain Knowledge: Experience creating content for retreats, hotels, resorts, wellness, or other hospitality and travel brands.
• Technical Exposure: Familiarity with CapCut, Adobe Premiere Pro or Lightroom, Canva, Meta Business Suite, scheduling tools such as Later or Planoly, and Google Workspace.
• Certifications: Meta Blueprint, social media marketing, or executive assistant certifications.

Benefits

• High visibility, fast-paced learning, and ownership over real client outcomes.
• Embrace modern technology, AI workflows, and smart automation internally and externally.
• Work with a team that values output, creative problem-solving, and work-life harmony.

Equal Opportunity & Diversity

At Veroa, we celebrate diversity and are committed to creating an inclusive, supportive environment for all team members. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Bring your authentic self, we can’t wait to meet you!

A Quick Note for Applicants

Thank you so much for taking the time to apply and share your story with us. Because of the high volume of applications we receive, we are only able to reach out directly to shortlisted candidates. However, please know that we review every application with care and genuinely appreciate your interest in joining our team. Keep shining, and we wish you all the best in your career journey!