[Hiring] Social Media Manager @hiry.agency

Role Description

We’re a fast-growing Ecommerce brand in the Beauty & Personal Care space, known for creating products our customers rave about—and building genuine relationships that last. Now, we’re looking for a mid-level Community Manager to take the reins of our Facebook group and elevate it into a true brand destination. This is a remote, freelance position with flexible hours—10–20 hours per week—and a monthly retainer of $2,000–$3,000 depending on experience and availability.

YOUR MISSION

• Grow, lead, and energize our Facebook community to:
• Spark meaningful conversation and engagement
• Turn loyal customers into brand evangelists
• Create a feedback loop that drives product and marketing decisions

This is not a passive moderator role. You’ll be actively building a vibrant, engaged, and valuable community at the heart of our DTC strategy.

WHAT YOU’LL DO

• Own the day-to-day engagement in our Facebook group—welcoming new members, sparking discussion, and guiding the tone.
• Design and implement community strategies aligned with our brand’s voice and goals.
• Respond to customer questions, feedback, and requests with speed and empathy.
• Work closely with our marketing team to integrate product launches, promotions, and UGC into the community content plan.
• Track engagement metrics and continuously optimize for growth and retention.

Qualifications

• You’ve managed online communities before—especially for DTC or Ecommerce brands.
• You understand the nuances of Facebook group culture and know how to build trust.
• You communicate clearly, warmly, and professionally in English.
• You’re comfortable working independently with flexible hours (10–20/week).
• You’re metrics-minded, but deeply human in how you connect with people.

Requirements

• Bonus points if you have experience in the Beauty & Personal Care industry.
• Understand performance marketing and UGC’s impact on engagement.
• Have worked on a freelance retainer basis before.

Benefits

• Remote flexibility – Work from anywhere, on your schedule.
• Creative ownership – Shape how we connect with thousands of passionate customers.
• Real impact – Your work directly fuels brand loyalty and sales.
• A collaborative team – Partner with marketers and creatives who value your input.