Role Description
TaxAct is seeking a Senior Integrated Marketing Manager to lead its U.S. Hispanic marketing strategy and integrated go-to-market planning. This role will define how TaxAct builds relevance, trust, and growth with Hispanic consumers, translating business objectives and consumer insights into a cohesive strategy across:
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Brand
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Performance Marketing
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CRM
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Product
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PR
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Creators
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Partnerships
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Spanish-language customer experience
The (Sr.) Marketing Manager will own the relationship with TaxActβs U.S. Hispanic marketing agency and serve as the internal subject-matter leader for the Hispanic consumer opportunity. This person will:
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Establish audience priorities
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Shape positioning and messaging
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Lead integrated briefs and campaign planning
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Ensure that work is culturally relevant, native-quality, and aligned with the broader TaxAct brand
Success requires balancing long-term brand development with near-term acquisition and revenue goals. The role will partner closely with Performance Marketing and Analytics to evaluate results and optimize activity, ensuring that channel decisions support a clear audience and brand strategy.
Qualifications
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Eight or more years of experience in integrated marketing, brand strategy, multicultural marketing, consumer marketing, or a related discipline.
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Demonstrated track record developing and leading U.S. Hispanic marketing strategies and campaigns, including Spanish-language work, from audience insight and briefing through execution, measurement, and optimization.
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Meaningful experience marketing to U.S. Hispanic consumers, with a nuanced understanding of cultural, linguistic, behavioral, and generational differences within the market.
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Professional fluency in English and Spanish, with the ability to evaluate Spanish-language strategy, copy, creative, and experiences for meaning, tone, cultural relevance, and brand alignment.
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Experience leading agencies and cross-functional teams from strategy and briefing through execution, measurement, and optimization.
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Strong understanding of paid, owned, earned, and lifecycle marketing, with the ability to evaluate channel performance without treating channel execution as the sole marketing strategy.
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Experience using consumer research, brand metrics, and acquisition data to make decisions and communicate recommendations to senior stakeholders.
Requirements
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Develop and own TaxActβs U.S. Hispanic marketing strategy, including audience priorities, consumer insights, positioning, messaging, growth objectives, and the role of Spanish- and English-language communications.
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Lead annual and seasonal integrated marketing planning, defining how Brand, Performance Marketing, CRM, Product, PR, creators, partnerships, and owned channels work together across the consumer journey.
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Translate business, brand, and audience objectives into clear integrated briefs for internal teams and agency partners.
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Lead the U.S. Hispanic agency relationship, setting the strategic direction, evaluating recommendations and creative work, and holding partners accountable for cultural relevance, quality, effectiveness, timing, and business results.
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Champion the Hispanic consumer within TaxAct, bringing cultural and marketplace insights into brand, product, experience, and channel decisions.
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Partner with Brand and Research to develop and validate culturally relevant positioning, messaging, creative platforms, and customer experiences.
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Partner with Performance Marketing & Media on media strategy, allocation, flighting, and optimization, ensuring that channel execution reflects the broader Hispanic audience and brand strategy.
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Own the quality and consistency of the Spanish-language customer experience across advertising, content, CRM, landing pages, and the end-to-end product journey.
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Establish a balanced measurement framework spanning awareness, consideration, engagement, acquisition, conversion, revenue, CPA, ROAS, and longer-term brand and customer growth.
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Use consumer research, cultural insight, brand measures, and channel performance to improve the strategy and integrated marketing plan throughout the season.
Benefits
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Opportunity to grow your career within a collaborative and fast-paced marketing organization.
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Hands-on experience working across brand, product, and digital experiences.
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A team environment that values ownership, initiative, and partnership.
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Remote working culture.