[Hiring] Senior eCommerce Merchandising Specialist @Cimpress/Vista

Role Description

The Merchandising team is part of the Channel organization and plays a central role in bringing products to market and continuously improving their performance across Amazon and other marketplaces in the EU and US. We act as a bridge between Listing, Design, Product, Operations, and other cross-functional stakeholders, translating product and customer needs into strong marketplace experiences. Our work combines GTM execution, merchandising, performance analytics, marketplace SEO, UX/CX, experimentation, and AI-enabled optimization to improve discoverability, conversion, and the overall shopping journey.

What You Will Do

• Own GTM merchandising execution for new product launches across Amazon EU and US, from listing briefs through launch and post-launch optimization.
• Drive marketplace SEO, including keyword research, titles, bullets, attributes, backend terms, taxonomy, and search visibility.
• Create and QA briefs for listing content, imagery, A+ Content, video, and Brand Stores.
• Analyse traffic, CTR, conversion, search visibility, sales, and customer behaviour to identify opportunities and provide actionable insights.
• Conduct Walk the Store and UX/CX reviews to identify customer friction and improve the shopping journey.
• Develop and manage A/B tests and conversion optimization initiatives, measuring impact and scaling learnings.
• Drive ongoing listing, Brand Store, and subcategory optimization.
• Use AI and LLM tools for SEO, listing analysis, QA, research, insight generation, and workflow automation.
• Develop frameworks to improve AI readability and AI-ready marketplace content.
• Build and maintain merchandising standards, documentation, and optimization playbooks.

Qualifications

• 3–5 years of experience in eCommerce merchandising, Amazon, or marketplace management.
• Good Amazon Seller Central experience, including GTM/product launches, listing optimization, A+ Content, and Brand Stores.
• Strong understanding of marketplace SEO, UX/CX, and conversion drivers.
• Analytical and comfortable turning performance data into actionable insights.
• Practical experience using AI/LLM tools for research, analysis, optimization, and workflow efficiency.
• Strong product understanding and ability to translate features into clear customer value.
• Strong Excel/Google Sheets skills and confidence working with dashboards and large datasets.
• Proactive, bold, detail-oriented, and comfortable challenging assumptions.
• Strong ownership, project management, and cross-functional collaboration skills.
• Fluent English.

Requirements

• Experience with Amazon and third party tools experimentation, A/B testing, or conversion optimization.
• Experience with marketplace tools such as Helium 10, Keepa, DataHawk, Jungle Scout, or similar.
• Experience working across multiple marketplaces regions, particularly EU and US.
• Experience with BI, dashboarding, automated reporting, or data visualization tools.
• Experience managing large catalogs, taxonomy, variations, or scalable listing optimization.
• Experience merchandising for both B2C and B2B customers.
• Additional European languages.

Benefits

• Encouragement for engineers to think like owners and define their own roadmaps.
• Use of programming languages and technologies that suit teams best.
• Remote-First operating model and culture with team members in over 15 countries and 30 US states.
• Collaboration spaces for team members to work physically together.