[Hiring] Retention Marketing Manager @Darkroom
Mar 14, 2025 - Darkroom is hiring a remote Retention Marketing Manager. 💸 Salary: unspecified. 📍Location: Brazil, Portugal, Spain, Mexico.
Role Description
We are looking for a highly innovative, data-driven Retention Marketing Manager, who’s motivated by the challenge of working with some of the fastest-growing e-commerce and digital brands. You will join a team of email, SMS, and retention marketing industry experts to drive client revenue, and partner with internal cross-functional colleagues to go deeper into understanding our customer needs and insights with a specific focus on deepening retention and building loyalty. You will lead a cross-functional team to build creative strategies in email and SMS campaign development to help our clients grow.
This is a fully remote role supporting a team in the EST time zone and is open to candidates based in Spain, Mexico, Portugal, and Brazil.
Qualifications
- 5+ years of work experience in digital marketing.
- Experience in scaling personalized D2C/e-commerce email and SMS programs that build deep customer relationships for clients.
- Experience working in Klaviyo (or similar ESPs) including list segmentation, lifecycle drip automation, and triggered events.
- Knowledge of Shopify and its tech stack options such as Privy, JustUno, Yotpo, Octane AI, etc.
- Experience developing SMS strategies and working with SMS platforms such as Attentive, PostScript, SMSBump, or Klaviyo.
- Excellent verbal and written communication and presentation skills.
- At least one direct report experience or exceptional leadership skills working with cross-functional teams.
Requirements
- Passionate about e-commerce and digital marketing.
- Ability to creatively message the value propositions of any brand’s product catalog to create engaging email and SMS campaigns.
- Passionate about developing creative customer journeys and loyalty programs that drive loyalty and lifetime value.
- Ability to project manage multiple tasks at once for yourself, your team, and your clients.
- Data-driven decision-making skills and ability to turn analytics into actionable SMS and email strategies that drive client revenue.
- Dedication to learning and staying on the cutting edge of trends and best practices in DTC marketing.
Benefits
- Unlimited Vacation Policy and Holidays.
- Remote-first culture with a strong community base.
- Flexible parental leave benefits to support new parents.
- Equity incentives and profit-sharing opportunities.
- Endless opportunities for growth through cross-functional collaboration.
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| 📍 | Be aware of the location restriction for this remote position: Brazil, Portugal, Spain, Mexico |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
Brazil, Portugal, Spain, Mexico
|
|
Job Type
full-time
|
Posted
Mar 14, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Brazil, Portugal, Spain, Mexico |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
