[Hiring] Principal Solution Marketing Manager @UserTesting

Role Description

We’re looking for a Principal Solution Marketing Manager to define how we bring our AI solutions to market and help establish UserTesting as the human network behind AI. This is a senior individual contributor role for a marketer who understands how AI systems are trained, evaluated, adapted, and deployed—and, importantly, where high-quality human judgment fits into those workflows.

You’ll become an expert on the organizations building and deploying AI, from AI labs and agent builders to enterprises, AI data providers, evaluation companies, and services partners. You’ll turn that market and buyer understanding into differentiated positioning, compelling solutions, effective go-to-market strategies, and sales enablement that resonates with sophisticated technical audiences.

At the heart of the role is a simple idea: AI systems depend on high-quality human judgment to train, correct, evaluate, and improve them. You’ll help articulate how our network of qualified people and our rigorous approach to capturing human judgment can turn that input into meaningful evidence for AI teams.

Responsibilities

• Define our AI market narrative and positioning.
• Own audience-specific positioning, messaging, value propositions, and solution narratives across our AI portfolio.
• Develop deep expertise in AI buyers and markets.
• Build a strong understanding of AI labs, agent builders, enterprises deploying AI, AI data providers, reinforcement learning and evaluation companies, and systems integrators.
• Turn our capabilities into compelling AI solutions.
• Lead go-to-market strategy for AI solutions.
• Equip Sales to engage sophisticated AI buyers.
• Bring the voice of the market into company strategy.
• Build credibility and category leadership in AI.

Qualifications

• 7+ years of relevant experience in Product Marketing, Solution Marketing, Technical Marketing, Product Management, GTM Strategy, or a related discipline.
• Significant AI or technical-market expertise.
• Strong working knowledge of modern AI concepts and workflows.
• Experience marketing to sophisticated AI and technical buyers.
• Proven positioning, messaging, and go-to-market skills.
• Strong customer, market, and sales enablement capabilities.
• Exceptional communication, collaboration, and influence skills.

Requirements

• Demonstrated success marketing highly technical enterprise solutions.
• Experience in AI, machine learning, developer infrastructure, data platforms, or related technologies.
• Ability to translate complex technical capabilities into differentiated customer and business value.
• Experience conducting market and buyer research and creating commercial tools.
• Ability to operate effectively as a senior individual contributor.

Application Process

• Meet with a Recruiter
• Meet the Hiring Manager
• Participate in a Panel Interview
• Final Interview (if applicable)
• Offer Stage

Accommodations

At UserTesting, we’re committed to creating inclusive and accessible experiences for all candidates. If you require accommodations or would like us to tailor the interview process to better meet your needs, please contact us at [email protected] .