[Hiring] Marketing Trainee @DCX

Role Description

The DCX Academy seeks candidates with strong foundational capabilities and the potential to grow into high-performing virtual professionals supporting promotional product businesses and global clients. DCX Marketing Trainees must demonstrate key traits and meet baseline requirements to succeed, with flexibility for cross-skilling based on client needs and role availability. This provides exposure to different industries and supports development toward client-facing roles.

Qualifications

• Bachelor's degree in Marketing, Communications, Business Administration, or any related field.
• 1–2 years of BPO experience across various industries, including e-commerce, telecommunications, travel, logistics, healthcare, appointment setting, real estate, and/or promotional.
• Strong verbal, written, and English communication skills.

Requirements

• Strong learning agility – ability to quickly understand new tools, workflows, and digital processes.
• Analytical and structured thinking – capable of interpreting information, following structured processes, and solving basic operational problems.
• High attention to accuracy and quality – careful in reviewing information, identifying errors, and ensuring work meets professional standards.
• Digital readiness – comfortable working with productivity tools and online platforms commonly used in e-commerce operations.
• Professional discipline – able to follow instructions, manage tasks independently, and maintain accountability in a remote work environment.
• Effective communication skills – able to clearly convey ideas, follow written and verbal instructions, and interact professionally with clients and team members.
• Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
• Proficient in Microsoft and Google applications; basic knowledge of Adobe Illustrator, Photoshop, and Canva is a plus.
• Basic Excel skills (simple formulas) and the ability to create clear PowerPoint presentations.
• Ability to perform basic arithmetic (costing and pricing).
• Strong attention to detail in reviewing and validating data/content.
• Able to interpret written instructions and execute tasks with minimal supervision.
• Basic understanding of e-commerce workflows (product listings, store setup, optimization, and SEO fundamentals).
• Demonstrates customer orientation and the ability to adapt to different personalities. Comfortable supporting social media marketing activities.
• Experience in the promotional products industry or similar e-commerce environments is an advantage.
• Familiarity with industry platforms such as Sage, ESP, CommonSku, or Syncore is a plus.

Benefits

• Salary Range: Php 22,000 - Php 27,500
• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Internet stipends upon regularization
• HMO Coverage
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth