[Hiring] Marketing & Partner Operations Manager @ChowNow

Role Description

As the Marketing & Partner Operations Manager, you will be the owner of the systems and infrastructure that drive demand generation and partner-sourced growth. You are expected to identify the problem impacting funnel performance and ensure the system changes are made, end-to-end, to improve efficiency across the revenue engine.

You drive impact on the acquisition side by building durable systems that make channel and partner performance visible and improvable, not just reported after the fact. You define the fix and configure the system directly as a HubSpot admin, partnering with Business Systems, and you'll need enough fluency in Salesforce to ensure these systems connect seamlessly.

This role reports directly to the Head of Marketing and will not have any direct reports. This is a remote role based in the United States.

Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.

Qualifications

• 5+ years of experience in marketing operations, revenue operations, or a similar systems-focused role, with hands-on HubSpot administration experience
• Background in B2B SaaS
• Genuine systems builder — comfortable owning a HubSpot instance end to end, not just using one
• Real depth in lead-to-cash mechanics: routing, scoring, enrichment, campaign tracking, conversion, and attribution
• Instinctively look for where automation can remove manual work and speed up the funnel
• Ability to go from "here's the problem" to "here's the system change that fixes it" without a handoff
• Fluency in Salesforce to ensure HubSpot and SFDC connect seamlessly; PartnerStack experience is a plus
• Strong problem-solving skills, with the ability to navigate ambiguity and drive solutions proactively while working with minimal direction
• Comfortable in a fast-paced, scrappy work environment and aren't afraid to ask probing questions
• High attention to detail, particularly around data hygiene, access/permissions, and workflow configuration
• Strong cross-functional communicator, especially with Marketing and Partnerships stakeholders

Requirements

• Own top of funnel lead routing & assignment, scoring, enrichment, and lifecycle management, built and maintained directly in HubSpot.
• Partner with Biz Systems on LeanData-side configuration.
• Establish clear rules of engagement and ensure attribution logic is accurate.
• Accelerate revenue and improve pipeline hygiene by implementing automations and workflows.
• Proactively identify and fix funnel inefficiencies.
• Partner with GTM Analytics and Biz Systems on Salesforce data needs.
• Partner with the B2B Marketing team to improve lead management and nurture across all channels.
• Deliver ad-hoc reporting for Marketing & Partnerships teams.
• Forecast and project expected pipeline contribution by channel.
• Own end-to-end delivery of marketing workflows and campaigns.
• Manage the marketing tech stack, including HubSpot and Salesforce infrastructure.
• Standardize campaign management and reporting in SFDC.
• Partner closely with Marketing team to execute, measure, and scale multi-channel campaigns.
• Own end-to-end delivery of partnerships workflows and campaigns.
• Own partner tech infrastructure including Partnerstack and Salesforce.
• Analyze partner-level lead quality and conversion.
• Monitor partner discount usage.

Benefits

• Expected Base Salary: $120,000 - $152,000 (depending on candidate location and experience)
• Ongoing training and growth opportunities.
• A "Best Place to Work" winner multiple times.
• Rock solid medical, dental, and vision plans.
• Mental Health Coverage.
• Unlimited Paid Vacation.
• 7 weeks of baby bonding time for all new parents.
• 401(k) Matching.
• Employer-contributing student loan assistance program or continuing education reimbursement program.
• Employee Stock Incentive Plan.
• Pet insurance for your fur babies.
• Consistent & fair leadership.
• Enough freedom to spread your wings while still holding you accountable.