[Hiring] Marketing Operations Direct Mail Associate @Omada Health

Role Description

The Marketing Operations Direct Mail associate will be responsible for:

• Partnering with cross-functional partners to plan and deploy direct mail and print marketing campaigns end to end, from intake through in-home.
• Maintaining current-state direct mail processes and documentation, and helping ensure SLAs and submission processes are followed across stakeholders.
• QA’ing direct mail and print materials and submitting them to vendors to ensure desired in-home dates are met.
• Managing direct mail data and files for campaign submission, including segment/list preparation, validation, and troubleshooting data issues.
• Maintaining day-to-day vendor relationships to ensure time and cost savings are maximized.
• Managing direct mail invoice validation, reconciliation, and tracking against budget.
• Identifying and contributing to direct mail process improvements that reduce complexity, decrease manual work, and help operations scale with growing campaign volume.

Qualifications

• 3+ years of relevant experience in direct mail or marketing operations, including working with direct mail vendors to implement campaigns (Bachelor’s degree or equivalent relevant experience).
• 3+ years of hands-on experience working in a marketing automation platform for direct mail operations (Marketo, Braze, Pardot, etc.).
• A working knowledge of Post Office SOPs and requirements.
• Experience troubleshooting data and production issues and applying established processes and guidelines to resolve them.

Requirements

• Project management skills: able to work in a fast-paced environment and manage time and projects without dropping deadlines.
• Database management expertise: comfortable working with data to manage distinct contact lists/segments.
• Experience with marketing tools such as Asana and SFDC, plus data manipulation and analysis in spreadsheets.

Benefits

• Competitive salary with generous annual cash bonus.
• Equity grants.
• Employee stock purchasing plan (ESPP).
• Remote first work from home culture.
• Flexible Time Off to help you rest, recharge, and connect with loved ones.
• Generous parental leave.
• Health, dental, and vision insurance (and above market employer contributions).
• 401k retirement savings plan.
• Lifestyle Spending Account (LSA).
• Mental Health Support Solutions.
• ...and more!