[Hiring] Head of Ecommerce & Retention @Exchange Life

Role Description

You own Aftersell and post-purchase, email campaigns and flows, CRO on existing pages, product and landing pages (with our designers, developers, and UI/UX), and working those areas proactively.

• You run Aftersell and post-purchase tests so AOV and LTV go up.
• You own email campaigns and flows (strategy, copy, tests, sends), and designers build the emails from your briefs.
• You own product page content (including PDP images) with our designers, plus new product and landing pages, and improving current pages (PDP, shop, cart, shipping, checkout).
• You drive that work with our developers and UI/UX designer until it ships.

Qualifications

• High urgency: ships fast, follows up without being chased.
• Strong problem-solving: figures out messy problems without a full playbook.
• Willing to work longer hours on days when needed to figure something out.
• Learns fast.
• Good written English for async work with the team.

Requirements

• Remote, flexible hours, about full-time (around 35–40 hrs/week), more or less as we need.
• Daily overlap with our morning or afternoon work hours (CET), so we can talk and clear things with no delay.
• Hourly pay: $20/hr USD, negotiable based on the level of your application.
• Big bonuses to significantly increase your monthly earnings.

Company Description

Join our team at Exchange Life.