Role Description
You'll own a portfolio of 4β6 fashion and apparel accounts. These clients move fast β seasonal drops, trend-driven creative, influencer campaigns that need to be in market in days, not weeks.
The growth constraints in fashion are usually one of three things:
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The brand is winning on product but losing on customer acquisition efficiency.
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They're acquiring customers but not retaining them.
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Their creative is outpacing their targeting strategy (or vice versa).
Your job is to find which one it is, build the roadmap, and hold the team to it.
Responsibilities
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Employ AI technologies to enhance and optimize business processes.
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Utilize and leverage Power Digital's Nova ecosystem as it relates to your department.
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Run quarterly Power Circuit reviews β diagnose growth constraints across Business, Audience, Product, Messaging, Channels, and Measurement, with close attention to creative performance and cohort retention trends.
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Maintain a working understanding of fashion business fundamentals, including pricing strategy, merchandising, and multi-channel distribution (DTC, wholesale, retail, marketplaces, etc).
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Own the senior client relationship; QBRs should connect creative and campaign decisions back to business outcomes.
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Coordinate paid search, paid social, influencer, SEO, email, and creative teams β in fashion these functions depend on each other more than in most other verticals.
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Consult on customer retention strategy: repeat purchase rate, LTV by acquisition cohort, and loyalty mechanics.
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Manage retention and expansion; lead renewals; grow MRR.
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Build multi-threaded relationships with multiple layers of client contacts so no single point of contact departure puts an account at risk.
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Ensure daily use of our proprietary technology (Iris and nova), Pulse (client performance and sentiment tool) cadence at 100%, and Power Circuit (our diagnostic system) compliance across managed ADs.
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Coach and give direct feedback to analysts and specialists.
Qualifications
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6+ years in fashion or apparel marketing, agency or brand side.
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Understands how creative strategy and media strategy interact β has an opinion on which comes first and why.
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Fluent in the influencer and UGC ecosystem: knows how to brief, evaluate, and scale it without losing brand control.
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Comfortable with DTC-first brands and understands the economics: CAC, LTV, repeat rate, margin by channel.
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Experience with Meta-heavy media mixes and the measurement challenges that come with them β incrementality testing, creative fatigue, audience saturation.
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Has worked with brands that move seasonally and knows how to build a strategy that accounts for it.
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Track record of retaining and growing accounts.
Key Performance Indicators (KPIs)
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Expansion to Churn Ratio (ETCR).
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Net MRR across portfolio.
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Client NPS (8+ avg).
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Monthly Service Expansion pipeline generation.
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Power Circuit Certification (annual).
Most Important Things (MITs)
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Team Coaching and Development.
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Marketing Strategy, Development and Execution.
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Client Retention and Client Revenue Growth.
Benefits
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Base salary paid in USD + commission opportunities.
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Unlimited Time Off available on day one.
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Fully flex work environment: full-remote, in-office, or hybrid.
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Healthcare stipend: $50/month to support your healthcare or insurance costs.
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National Holidays + 2 Mental Health Recharge Days per year.
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Unlimited opportunities for growth & leadership within a rapidly growing firm.
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Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s).
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Quarterly awards including prize money and recognition for outstanding performance.
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Opportunities to be involved in company DEI initiatives.