Role Description
Join Amgen’s Mission of Serving Patients. In this vital role, the Director, Global Content Production is responsible for operationalizing Amgen's content supply chain and leading the global production capability that delivers content at scale across brands, markets, and channels.
-
Oversee a global team and network of production partners responsible for delivering thousands of content production projects annually across web, CRM, Veeva, digital, print, localization, and omnichannel channels.
-
Accountable for production quality, speed, compliance, cost efficiency, partner performance, and the successful adoption of automation and AI-enabled production capabilities.
-
Success will be measured through improvements in production efficiency, cycle time reduction, content reuse, automation adoption, cost optimization, and the ability to scale content production globally.
Qualifications
-
Doctorate degree and 4 years of experience in global content production operations, content supply chain management, and digital/omnichannel content delivery
-
OR Master’s degree and 7 years of experience in global content production operations, content supply chain management, and digital/omnichannel content delivery
-
OR Bachelor’s degree and 9 years of experience in global content production operations, content supply chain management, and digital/omnichannel content delivery
Requirements
-
Strong project and stakeholder management skills with a record of successful cross-functional collaboration
-
Proven ability to translate strategy into action through detailed implementation plans
-
Strong analytical and organizational skills, with the ability to track executional performance and recommend improvements
-
Exceptional communication skills—both written and verbal—to influence across levels
-
Experience working with agencies, operations teams, and brand teams in matrixed environments
-
Comfortable navigating ambiguity and leading change in evolving marketing environments
-
Familiarity with life sciences or regulated industries
Benefits
-
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
-
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
-
Stock-based long-term incentives
-
Award-winning time-off plans
-
Flexible work models where possible