[Hiring] Digital Campaign Coordinator @Townsquare Ignite

Role Description

The Digital Campaign Coordinator – Media Partners serves as the operational and communication hub between Townsquare Ignite and our external Media Partners (media companies and agencies).

• Supports established Media Partner relationships.
• Facilitates communication, campaign execution, and ongoing performance management.
• Works closely with Partner stakeholders, Ignite sales leadership, campaign managers, and internal buying teams.
• Ensures campaigns are launched accurately, optimized effectively, and supported with proactive, professional communication.
• Measures success by seamless campaign execution, strong partner satisfaction, and scalable support that strengthens long-term partnerships.
• Collaborative, detail-oriented position blending client-facing communication with technical coordination and campaign management support.

Qualifications

• Manages time; focuses on urgent and important tasks; avoids procrastination; follows up; shows strong attention to detail; meets deadlines.
• Exceptional communicator with experience leading interdepartmental projects.
• Experience with digital ad messaging best practices (does not build the ads).
• Actively listens; clearly and effectively conveys information; uses professional telephone skills; demonstrates effective business writing skills; shows excellent grasp of grammar.
• Exhibits good interpersonal skills; collaborates with others; maintains composure when faced with difficult situations and personalities.
• 1+ years experience in digital advertising.
• 4-year college degree or comparable work experience required.

Requirements

• Participate in strategy conversations with Media Partners to understand client objectives, KPIs, and targeting needs.
• Collaborate with Ignite sales and internal teams to build compelling proposals aligned with partner and end-client goals.
• Respond to Media Partner inquiries within 24 hours, ensuring clarity, professionalism, and data-backed recommendations.
• Ensure all necessary details (targeting, budget, flight dates, KPIs, creative specs) are clearly documented and communicated prior to campaign launch.
• Gather and organize campaign details, confirm insertion orders, and collaborate with Digital Campaign Managers to ensure accurate trafficking, pacing, and delivery.
• Serve as a primary day-to-day point of contact for Media Partners regarding campaign status, updates, and troubleshooting.
• Review reporting dashboards and performance data to identify trends, optimization opportunities, and upsell potential.
• Prepare and deliver performance summaries, insights, and recommendations to Media Partners in a clear, actionable format.
• Maintain detailed documentation, track deadlines, and ensure all deliverables are completed accurately and on time.
• Proactively communicate product updates, timeline changes, and performance insights to foster trust and long-term collaboration.

Benefits

• 3 weeks of PTO (+ 9 paid holidays).
• Medical, Dental, and Vision Insurance.
• 401(k) Retirement Plan.
• Casual, high-energy work environment.
• Opportunity for upward mobility.
• Company provided laptop.