[Hiring] Cross Category eCommerce Specialist @Saks Fifth Avenue

Role Description

As the Cross Category eCommerce Specialist, you play a pivotal role in delivering BG.com’s luxury digital ecosystem. You will drive online demand by curating seamless, inspiring online journeys that connect our discerning global clientele with premier designer assortments and bespoke digital services. Designed for a detail-oriented fashion enthusiast with strong analytical acumen, this role pairs data insights with elevated site merchandising to optimize customer discovery, site navigation, and digital conversion across the brand.

Responsibilities

• Site Merchandising & Curation
  • Drive engagement and sales by curating cross-category product listing pages (PLPs) that blend merchant strategies, customer analytics, and Bergdorf Goodman’s distinct aesthetic.
  • Follow new products from item creation through launch and marketing inclusion, keeping a close pulse on product life cycles to ensure seamless storytelling.
  • Monitor and adjust product merchandising placements based on availability and sales velocity.
  • Build, test, and optimize customer experiences for marketing campaigns, brand launches, and promotions to drive traffic and revenue.
  • Partner with Category Growth, Buying, Marketing, and Creative teams on content updates and maintain visibility for digital enhancements.
• Performance Metrics & Reporting
  • Produce weekly, monthly, and quarterly reports tracking site health, merchandising effectiveness, and navigation performance.
  • Analyze KPIs against benchmarks to deliver post-event recaps and actionable optimizations.
  • Analyze past quarters to inform future navigation, content and merchandising strategies.
• Site Optimization & Process Improvement
  • Partner with cross-functional teams to audit, identify, and resolve navigational errors, broken links, or configuration issues.
  • Monitor luxury retail competitors for UX, merchandising, and promotional trends.
  • Recommend process enhancements to scale best practices and differentiated experiences for ongoing site setup.

Qualifications

• 1–2 years in eCommerce, digital retail, or luxury fashion.
• Bachelor’s degree in Marketing, Business, Fashion Merchandising, or related field.
• Advanced Excel/Google Sheets skills.
• Exceptional organizational ability.

Preferred Qualifications

• Hands-on experience with Salesforce Commerce Cloud (SFCC) and analytics platforms (e.g., Looker, Adobe Analytics).

Benefits

• Comprehensive benefits package for all eligible full-time employees (including medical, vision, and dental).
• An amazing employee discount.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) retirement plan.
• Basic life insurance.
• Supplemental life insurance.
• Disability insurance.
• A variety of additional voluntary benefits (such as critical illness, hospital, and accident insurance).