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Marketing
CRM Manager
@RISK
[Hiring] CRM Manager @RISK
Apr 12, 2025 - RISK is hiring a remote CRM Manager. 💸 Salary: unspecified. 📍Location: Romania.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
We are looking for a CRM Manager to join our team.
- Implement new communication chains and optimize existing ones
- Set up tasks for designers, analysts, copywriters, and the operations team
- Carry out ad-hoc project tasks according to business needs
- Prepare and present reports on work results
- Create communication strategies and execute casino promotions/campaigns
- Perform basic user segmentation
- Grow CRM and retention metrics
- Monitor and control key performance indicators: retention, reactivation, communication conversion rates, MAU, and LTV
- Operate and manage processes aimed at increasing stream-specific metrics (Sports or Casino)
- Design communication flows using various communication channels
Qualifications
- 2–3+ years of experience in CRM management within the iGaming industry
- Strong focus on building long-term customer relationships
- Experience in designing and executing communication flows across various channels (email, push, SMS, in-app, etc.)
- Proactive and initiative-driven; able to lead projects to successful completion
- Data-driven decision-making based on metrics and KPIs
- Strong communication skills with the ability to collaborate with internal teams and external partners
- Deep understanding of customer needs and behavior to support personalized offerings
- Creative approach to solving problems and enhancing customer engagement and retention
- Adaptable and responsive to market changes and new challenges
- Experience in analyzing market trends and competitor activities to optimize CRM strategies
- English proficiency at B2+ level
Benefits
- Global Flexibility: Embrace the freedom to work from anywhere in the world, with remote work options that let you craft the perfect work-life balance.
- Vacation: 20 working days.
- Paid sick leave
- Learning Coverage
- Team Building programs
- Mental Health Programs
- Sport coverage
- Medical insurance
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| 📍 | Be aware of the location restriction for this remote position: Romania |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Marketing
Marketing
|
Salary
💸
unspecified
|
Remote
Location
Romania
|
|
Job Type
full-time
|
Posted
Apr 12, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Romania |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
