Role Description
The Brand, Social Media & Operations Associate will serve as the right hand to a US-based mountaineer and polar explorer, focusing on brand management, social media, website content, and client operations.
Key Responsibilities
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Brand Management (top priority)
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Build and protect a founder-led brand, with the founder's visibility at its centre.
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Grow brand presence in India to attract corporate sponsors for larger expeditions.
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Run outreach to brand partners and sponsors using the founder's pitch and target list.
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Support other visibility channels the founder prioritises, such as speaking engagements.
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Social Media
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Execute the founder's content strategy across platforms: planning, posting, community engagement, and account management.
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Turn 6β7 years of expedition photos and footage into engaging, story-led posts.
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Write original, long-form captions and stories that hold attention, avoiding generic or AI-sounding content.
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Edit short-form video and graphics, using AI tools to work at volume.
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Flag content gaps and suggest shoots and topics for upcoming expeditions or city visits.
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Work with the founder's outdoor writer/storyteller once on board.
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Website
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Manage website content during and after the build.
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Collect reviews and testimonials from past clients and keep the site current.
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Client Operations
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Respond to and follow up with leads and past clients.
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Book discovery calls with the founder and move leads through to sign-up.
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Keep the business running while the founder is on expedition and offline.
Qualifications
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Demonstrated passion for mountaineering, trekking, or the outdoors.
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Strong storytelling and writing skills in English, with a portfolio of original work.
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2+ years of brand or social media management experience, ideally with a personal or founder-led brand.
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Hands-on with short-form video editing and graphic design, including AI-assisted tools.
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Operations or client-facing experience: lead follow-up, scheduling, CRM hygiene.
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Self-directed and reliable, able to run independently while the founder is unreachable.
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Polished communication suited to US and international clients.
Nice to Have
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Personal trekking or climbing experience.
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Published writing in outdoor, travel, or adventure outlets.
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Experience with sponsorship or brand partnership outreach.
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Familiarity with Indian and South Asian diaspora audiences.
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Basic website CMS experience (e.g., WordPress, Webflow, Squarespace).