[Hiring] Amazon Channel Manager @HireHawk

Role Description

This is an end-to-end Amazon leadership role, not a PPC-only position: you’ll connect marketplace performance, advertising, operations, and reporting to profitable growth. You’ll initially work alongside the existing agency, independently evaluate performance, and lead a gradual handover with clear knowledge transfer. Expect to remain hands-on and operate independently during the initial phase, without immediate supporting hires.

Responsibilities

• Own Amazon channel performance and profitability, translating commercial objectives into prioritized SKU-level action plans.
• Lead a controlled agency-to-in-house transition by auditing current performance, identifying improvement opportunities, documenting processes, and ensuring effective knowledge transfer.
• Set PPC strategy and budgets, evaluate TACoS, ACoS, and campaign efficiency, and coordinate execution with the agency during the transition and a dedicated PPC Specialist as support becomes available.
• Turn SKU-level sales, contribution margin, conversion, and advertising data into practical recommendations that improve channel results.
• Keep Seller Central operations reliable by protecting account health, resolving support escalations, and maintaining marketplace compliance.
• Improve product listings, detail pages, and promotions to strengthen conversion and support assortment expansion.
• Partner with commercial and operations leads on inventory availability and forecasting inputs, while those teams retain ownership of overall inventory projections.
• Give leadership clear, actionable reporting on performance, profitability, risks, and priorities, including recommendations related to marketplace trends, policy changes, and key Amazon events.
• Help interview, onboard, and lead the Amazon Operations Administrator and PPC Specialist when hiring moves forward, establishing clear responsibilities and performance expectations.

Qualifications

• Proven end-to-end ownership of an established Amazon channel generating $500K+ in monthly revenue, covering more than advertising alone.
• Experience working with U.S.-based consumer packaged goods (CPG), direct-to-consumer (DTC), or other consumer product brands.
• Advanced Amazon Seller Central and Amazon Ads expertise, including PPC strategy, budget management, TACoS/ACoS, account health, and listing optimization.
• Strong analytical and commercial judgment, including SKU-level contribution margin analysis and an understanding of how advertising, pricing, conversion, and inventory affect profitability.
• The ability to develop channel strategy and personally execute operational improvements without relying on an immediately available support team.
• Demonstrated team leadership, with the ability to prioritize initiatives, independently evaluate agency performance, and communicate recommendations to senior stakeholders.
• Clear written and spoken English, proactive communication, and reliable follow-through on decisions, risks, and commitments.

Nice to Have

• 5+ years of Amazon marketplace management experience, including hands-on channel ownership and team leadership.
• Experience leading an agency-to-in-house transition or building an internal Amazon team.
• Experience with Fulfillment by Amazon (FBA) logistics.
• Experience using advertising analytics or automation tools to improve decision-making and execution.
• A bachelor’s degree in Business, Marketing, E-commerce, or a related field.