[Hiring] Virtual Legal Assistant @Hiring & Empowering Solutions

Role Description

If you love staying organized, solving problems, and making clients feel genuinely cared for, this opportunity is for you. Join a boutique law firm where no two days are the same, your contributions are valued, and your work directly helps families and business owners protect what matters most.

Core Responsibilities

• Client Coordination & Communication:
  • Serve as the main point of contact for clients across estate planning, real estate, mediation, and business matters.
  • Conduct 15-minute discovery/intake calls and manage scheduling for client meetings, signings, and mediations.
  • Guide clients through pre-meeting preparation (forms, portals, document uploads, and next steps).
  • Communicate clearly and professionally via phone, email, and Slack, maintaining a warm, reassuring tone.
  • Track progress in Lawmatics and Google Workspace, ensuring deadlines, notes, and follow-ups are current.
  • Coordinate virtual or in-person signing logistics (notary, witnesses, delivery of executed documents).
  • Support ongoing client communication and check-ins between meetings.
• Process Development & Workflow Management:
  • Collaborate with the attorney to build, refine, and document firm workflows for all practice areas.
  • Create internal checklists, templates, and automation within Lawmatics.
  • Identify opportunities to improve efficiency, reduce redundancy, and enhance client experience.
  • Learn independently from written or video resources before seeking clarification, showing initiative and curiosity.
  • Help organize and maintain the firm’s operations and procedures manual.
• Marketing & Outreach Support:
  • Assist with social media posting and engagement on platforms like Facebook, Instagram, and YouTube.
  • Help prepare and send the firm’s weekly e-newsletter, including light editing, scheduling, and contact management.
  • Maintain referral partner and contact lists in Lawmatics.
  • Support the planning of community events (e.g., “Wine & Wills,” presentations, and expos).
  • Track basic marketing metrics (registrations, event attendance, new client leads).
  • Managing AI-generated social media content.
  • Overseeing website management, SEO, and lead magnet updates.
  • Executing "back from the dead" client outreach call campaigns.
  • Assisting with the technical setup and promotion of webinars.

Qualifications

• Strong written and verbal communication skills—clear, confident, and client-friendly.
• Highly organized with meticulous attention to detail.
• Tech-savvy and comfortable using Lawmatics, Google Drive, Docs, and Sheets.
• Independent learner: capable of finding and applying information from provided resources.
• Process-oriented: enjoys improving systems and building structure.
• Professional and compassionate demeanor, especially when working with families or sensitive matters.
• Reliable, self-motivated, and adaptable in a small firm environment.

Requirements

• 2+ years of experience supporting a law firm.
• Background in real estate, estate planning, or mediation/family law preferred.
• Experience coordinating files, clients, or project workflows.
• Experience in Lawmatics is preferred but not required.
• Comfort with social media platforms and light marketing tasks.

Compensation & Growth

• Starting Rate: $7 per hour, could be higher depending on experience.
• Work Arrangement: Fully Remote.

Ideal Candidate Snapshot

You are dependable, thoughtful, and self-starting. You thrive on helping others, organizing information, and turning ideas into systems. You’re the kind of person who learns fast, documents what you learn, and then makes it better.

• Enjoys a mix of client interaction and behind-the-scenes organization.
• Finds satisfaction in creating checklists, workflows, and structure.
• Loves learning and improving—whether through videos, guides, or hands-on practice.
• Understands that how clients feel matters as much as what gets done.
• Wants to grow with a mission-driven firm that values authenticity, purpose, and human connection.