[Hiring] Virtual Events and Legal Proceedings Services Specialist @Arreglo consulting Inc

Role Description

The phrase “Lights. Camera. Action!” takes on a whole different meaning for the Virtual Events and Legal Proceedings Specialist role at King & Spalding. It means:

• Coordinating and directing complex events with broad audiences across multiple offices or time zones.
• Enabling virtual legal proceedings, whether trials, arbitrations, or others, that span across multiple continents.
• Ensuring all the different technologies used in these events come together cohesively to deliver a flawless live experience.

This position will contribute to the firm’s virtual proceeding, complex virtual events, and virtual meeting services, including developing and growing an existing team with specialties in AV services and meeting technology support.

Responsibilities include:

• Responsible for the overall direction, coordination, and execution of assigned virtual events.
• Contributes to a team of virtual event specialists (including from an audiovisual background) to design and support global virtual event services at all K&S offices.
• Maintains an understanding and interest in current and emerging audiovisual technologies, continually evaluating new releases and capabilities to the overall strategic roadmap.
• Identifies and addresses AV technology needs for virtual and hybrid events.
• Establishes and proposes a strategy and the technology required for remote proceedings such as hearings and trials via Microsoft Teams, Webex, and Zoom.
• Provides AV technical recommendations and solutions on how best to use the event spaces, technical equipment, and virtual platform technologies for the desired outcome for client experience.
• Manages the AV technical aspects of the event, liaising with other internal departments, live event crew resource allocation, monitoring performance and progress, and providing necessary reports for Events.
• Works hand-in-hand with premier trial teams to ensure all requests are met or managed appropriately and quickly.
• Evaluates and analyzes vendors and new product service providers, working with vendors and manufacturers to design systems and develop testing procedures.
• Monitors and facilitates quick resolution of complex problem tickets escalated from the Service Desk.

Qualifications

• Deep experience with the entire range of virtual events – basic video conferences, complex and large-scale events, and virtual legal proceedings.
• Outstanding customer service orientation including professional presence and superior end user/lawyer relationship skills.
• Knowledge of cameras, audio devices, and production equipment operation, production techniques, engineering requirements or integrations relating to K&S office equipment for events and virtual webinars.
• Proficient in delivering high-performance, professional quality virtual conferences, events, and legal proceedings while working with clients, senior Partners, and other leaders across the firm.
• Excellent communication skills, both verbal and written, with the personal presence and an open and direct style to establish quick and effective credibility and trust among the members of the user community.

Requirements

• An undergraduate or graduate degree is preferred; equivalent work experience in a related technical field will be considered.
• Experience in a law firm or legal services provider is required.
• Courtroom (in person or virtual) experience is strongly preferred.
• 5+ years of experience providing technology and litigation support services.

Benefits

• Compensation: $85k - $100k
• 4-5% bonus based on performance
• Raises each January
• 18% profit sharing contribution annually year-over-year (3-year vest)