[Hiring] Senior Casualty Claims Specialist @Great American Insurance Group

Role Description

The Specialty Human Services Division is currently looking for a Senior Casualty Claims Specialist. This position is fully remote with some expectations of travel.

• Manages a large inventory of claims to evaluate compensability/liability, including pre-litigation and litigation claims.
• Plans and conducts claim investigations to confirm coverage and to determine liability, compensability, and damages.
• Determines and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
• Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.
• Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
• Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
• Performs other duties as assigned.

Qualifications

• Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
• Generally, 8 or more years of experience in property and casualty claims handling, casualty preferred.
• Experience handling abuse & fatality claims is highly preferred but not required.
• Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).
• Commercial lines claims handling experience is preferred, but not required.
• Holds an active adjuster’s license, ideally in the following states: CT, FL, KY, NC, NM, SC, and TX. This is preferred and not required.

Requirements

• Works within significant limits and authority on assignments of higher technical complexity and coordination.
• Demonstrates strong analytical, negotiation, and problem-solving skills.
• Demonstrates knowledge of insurance policies, coverage, and claims handling procedures.
• Maintains knowledge of industry laws and regulations.
• Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims.
• Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations.
• Proven ability to handle confidential information with discretion.

Benefits

• Competitive benefits packages for full-time and part-time employees.
• Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
• Paid Time Off and paid holidays for full-time and eligible part-time employees.
• 401(k) plan with company match.
• Employee stock purchase plan and commuter benefits.