[Hiring] Litigation Adjuster @United Auto Insurance

Role Description

The Liability Litigation Adjuster is responsible for the handling, investigation, evaluation, and resolution of auto liability claims in litigation, including attorney-represented claims involving property damage and bodily injury. This role requires strong technical claim handling, litigation management, and negotiation skills to ensure timely, cost-effective claim resolution while maintaining compliance with state regulations. Ideal candidates will bring at least 3+ years of progressive litigation claims handling experience, with depth in PD, BI, and the ability to manage claims with minimal supervision. This position offers a remote work arrangement, allowing the ideal candidate to work from their preferred location within the Southeast region.

Key Responsibilities

• Manage a pending of litigated auto liability claims from assignment through resolution
• Investigate and evaluate coverage, liability, damages, and exposure
• Handle attorney-represented claims, including responding to demands, discovery, and negotiations
• Evaluate and adjust property damage claims (primary focus) and bodily injury claims (preferred exposure)
• Partner with defense counsel to develop litigation strategy and monitor case progress
• Attend mediations, settlement conferences, and trials (as needed)
• Set and manage accurate reserves based on claim evaluation
• Review medical records, repair estimates, and expert reports to assess damages
• Ensure compliance with Florida and Texas claims handling regulations
• Negotiate settlements within authority and escalate high-exposure claims appropriately
• Maintain detailed file documentation in accordance with company and regulatory standards
• Collaborate with SIU, underwriting, and subrogation teams when applicable

Qualifications

• Minimum 3 years of experience handling automobile liability claims, with demonstrated experience in litigated property damage (PD), bodily injury (BI claims (combined or individually).
• Strong, hands‑on experience managing complex PD claims, including total losses, evaluations, and third‑party liability.
• Proven experience handling attorney‑represented, escalated, or disputed claims, including active litigation files.
• Solid understanding of coverage analysis, liability determination, negligence principles, and damages assessment.
• Ability to independently manage a litigated or high‑exposure BI/PD caseload in compliance with internal guidelines and regulatory requirements.
• Demonstrated negotiation, settlement, and conflict‑resolution skills, including experience negotiating with attorneys.
• Excellent written and verbal communication skills, with the ability to draft clear claim notes, position letters, and settlement documentation.
• Active adjuster license in Florida and/or Texas.
• Strong organizational and time‑management skills, with the ability to prioritize in a fast‑paced environment.

Preferred Qualifications

• Direct experience handling litigated property damage (third party) and bodily injury claims, including soft tissue, complex injuries, and exposure analysis.
• Prior litigation claims handling experience, including working with defense counsel, discovery, evaluations, and settlement authority recommendations.
• Familiarity with non‑standard auto insurance environment.
• Experience with claims management systems such as Guidewire, or similar platforms.
• Experience participating in mediations, arbitrations, or settlement conferences.
• Knowledge of state‑specific statutes, thresholds, and tort environments (Florida and/or Texas preferred).

Education

• Bachelor’s degree in a related field, or equivalent combination of education and experience
• Bilingual preferred.
• Adjusters license required.

Benefits

• 401(k) Retirement Savings Plan with employer match.
• Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance
• Paid Time Off, Holidays, and Leave programs.
• Flexible spending accounts
• Basic Life Insurance and Voluntary Life/ADD
• Short Term and Long-Term Disability