[Hiring] Legal Professional Support @Cornwall Council

Role Description

This is for a legal professional support position predominantly in the Reg and Lit team on a 12-month fixed term.

To provide comprehensive professional support to fee earners in the Legal Service in relation to legal case matters, including:

• Coordination of cases in case management system
• Supporting fee earners in the delivery of legal work by undertaking allocated tasks
• Audio digital typing
• Electronic filing
• Preparing bundles
• Administering the Legal Helpline

Additionally, to provide support to other strands of the Legal & Assurance Service when required.

In this role you will:

• Provide professional support to legal staff to ensure the efficient running of legal matters.
• Maintain confidentiality of information acquired in the course of undertaking duties for the Service.
• Be responsible for your own continuing self-development, undertaking training as appropriate.
• Undertake digital and copy typing/word processing and the use of other computer applications.
• Provide cover during the absence of other Legal Professional Support Team members as required.
• Arrange meetings/telephone conferences and maintain fee earners’ and own diaries.
• Prepare bundles and other legal case-related documents.
• Liaise with private firms of solicitors.
• Liaise with internal clients.
• Operate the Legal Helpline redirecting enquiries appropriately and dealing with other telephone/email/face-to-face enquiries and message taking as required when staff are not available.
• Provide general information and respond to general queries on behalf of the teams where appropriate.
• Maintain accurate electronic files and update records including the case management system.
• Administer, attend and minute meetings including the transcription of sensitive, confidential audio data.
• Process incoming and outgoing mail within relevant timescales and deadlines.
• Arrange appropriate bookings of Barristers/Counsel for Court Hearings.
• Assist in the familiarisation and training of newly appointed and temporary staff, including the allocation and checking of work.
• Maintain the resources as required.
• Retrieve documents from and file documents in the strong room, in accordance with service procedures.
• Undertake other duties appropriate to the grading of the post as required.
• Provide professional support to teams of legal staff.
• Participate in file destruction projects in line with the Council’s data protection responsibilities and office procedures.
• Support the implementation and operation of the case management system.
• Support the implementation and delivery of workflows in the case management system.
• Work flexibly across the Legal Service to provide professional support.
• Work to support income generation across the Legal Service.

This position will be subject to a criminal record disclosure check.

Working Pattern

The position is full time with 37 hours a week Monday to Friday available. Consideration will be given to flexibility for the right candidate. Being local to the office is preferable but consideration will be given to remote working within the UK for the right candidate.

Benefits

• A competitive salary.
• A defined benefit pension scheme, based on your career average earnings, including the option for extra voluntary contributions.
• A generous annual leave entitlement with the potential to purchase additional leave.
• A national award-winning employee health and wellbeing programme.
• Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.