[Hiring] Legal Operations Analyst @Docker

Role Description

We are hiring a Legal Operations Analyst to support the day-to-day operations of Docker's lean Legal team: contract operations, outside counsel spend, legal technology administration, and the processes that connect Legal to the rest of the business. You will report to the VP and Head of Legal with direct collaboration and oversight from the Sr. Manager of Legal Operations, and partner with Sales, Deal Desk, Finance, Product, and Engineering.

You will work inside Docker's legal technology stack (Ironclad, Brightflag, Salesforce, and Zip) and the AI-assisted workflows we are actively building, with real ownership of your workstreams and direct influence on how those tools evolve.

Responsibilities

• Manage contract intake, routing, approvals, and signature coordination, keeping stakeholders informed throughout the process.
• Review contracts using Docker’s playbooks and AI tools, and flag nonstandard terms or questions for attorney review.
• Support outside counsel billing operations, including invoice review, billing guideline compliance, and accrual tracking.
• Support administration of legal technology platforms, including workflow maintenance, user support, and data quality.
• Use and help improve AI-assisted workflows for contract review, drafting, and intake, including refining prompts and testing outputs against approved playbooks and attorney feedback.
• Support pilots of new AI tools and use cases, gathering user feedback and tracking accuracy, adoption, and time savings.
• Develop and maintain standard operating procedures, templates, and knowledge resources, and train stakeholders on legal technology and responsible AI use.
• Build and maintain dashboards tracking contract volume, cycle times, and outside counsel spend, translating data into actionable insights.
• Support systems integration and process improvement projects with cross-functional teams, identifying opportunities for automation and AI to streamline legal operations.

Qualifications

• 3+ years of experience in legal operations, contract management, a paralegal role, or a related operational role, including experience at a SaaS or technology company.
• Hands-on experience using a contract lifecycle management (CLM) platform, such as Ironclad, Icertis, Agiloft, or DocuSign CLM.
• Experience supporting contract intake, review coordination, or signature processes.
• Hands-on experience applying AI tools to legal or operational tasks, including drafting prompts, reviewing outputs for accuracy, and refining results.
• Strong organizational skills, attention to detail, and the ability to manage competing requests.
• Good judgment about when to follow established procedures and when to ask questions or escalate.
• Clear written and verbal communication skills and the ability to collaborate and follow through on assigned work in a remote team.
• Bachelor’s degree or equivalent professional experience.

Requirements

• Direct experience with Ironclad, Wordsmith, Brightflag, or similar systems.
• Familiarity with invoice review, accrual tracking, or outside counsel billing.
• Familiarity with Salesforce, Zip, or other systems connected to legal workflows.
• Experience maintaining reports, playbooks, standard operating procedures, or training materials.
• Experience supporting a small in-house legal team.
• Exposure to SaaS agreements, order forms, or commercial open-source licensing.
• Experience helping test or improve AI-assisted workflows.

Benefits

• Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
• Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
• Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
• Home office support – Set up your workspace for comfort and success.
• Technology stipend – Equivalent to US$100 net per month to help support your work.
• Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
• Parental leave – 16 weeks of paid parental leave after six months of employment.
• Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
• Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
• Docker swag – Because representing the whale never gets old.