[Hiring] Legal Content and Product Operations Specialist @The Regents of the University of California on behalf of their Los Angeles Campus

Role Description

The Legal Content & Product Operations Specialist plays a critical role in supporting the successful delivery of innovative digital legal content and product solutions. Reporting to the Chief Operating Officer, Content & Product, this position ensures the quality, functionality, accessibility, and operational readiness of legal content and digital platforms that serve legal professionals and other users.

• Coordinates product launch activities.
• Conducts quality assurance and user acceptance testing.
• Validates content and platform performance.
• Helps drive continuous improvements that enhance the user experience.
• Serves as a key operational partner in the release of new products, feature enhancements, and legal content updates.
• Supports the formatting, publishing, and user access of legal content created by writers and editors.
• Ensures accurate, accessible, and seamless content delivery across digital platforms.
• Contributes to product excellence and customer satisfaction through strong attention to detail, problem-solving, and cross-functional collaboration.

Qualifications

• 3+ years of experience in digital publishing and writing/drafting platforms like Microsoft Office Suite and Adobe Creative Cloud (Acrobat, Illustrator, and Photoshop) (Required)
• 3+ years of experience in User Acceptance Testing (UAT) and Quality Assurance (QA) roles with the flexibility to test several products on multiple platforms (Required)
• Experience with California legal writing style (Preferred)
• Experience as a user with Smartsheet, Contentful, and Netsuite (Preferred)
• Ability to collaborate cross-functionally across several teams and efficiently work on multiple projects at a time (Required)
• Flexibility to learn and take on new tasks that support the changing needs of the content operations team (Required)
• Very strong analytical and problem-solving skills with attention to detail in a multi-task environment (Required)

Requirements

• Bachelor's Degree in Communication and/or equivalent experience and training (Required)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

Schedule

• 8:00 a.m. to 5:00 p.m.

Union/Policy Covered

• CM–Comms, Mktg, & Sales Profs

Complete Position Description

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