[Hiring] Legal Billing Coordinator @Dykema

Role Description

Dykema Gossett PLLC is seeking to hire a Legal Billing Coordinator who will be responsible for timely, efficient, and accurate client billing and e-billing. The role involves close collaboration with attorneys, billing leadership, and various departments to facilitate client billing according to established guidelines.

• Create client prebills and upload to Prebill Manager.
• Review and collaborate on attorney prebill edits and generate client bills timely, efficiently, and accurately in compliance with client billing guidelines and firm policy.
• Distribute invoices to clients via e-billing system and other methods.
• Coordinate with e-billing team, third-party systems, billing attorneys, and clients to mitigate issues with uploads, rates, timekeepers, and budgets.
• Become an expert on client engagement letters and billing guidelines to ensure compliance and promote accelerated billing and collections.
• Coordinate regarding client work-in-progress write-downs, obtaining proper approval per policy and forwarding for processing.
• Organize and maintain client billing and instruction files for each billing attorney and client account.
• Develop and maintain appropriate reports internally and for clients, including spreadsheets, charts, summaries, and expense backup.
• Identify unusual situations, gather information, troubleshoot, and recommend opportunities for improvement.
• Responsible for research and resolution on ad-hoc projects and assignments as they arise.

Qualifications

• Understanding of all end-to-end aspects of client revenue accounting.
• Experience with Aderant Billing, Prebill Manager, and client e-billing platforms.
• Experience with software such as BillBlast and other revenue-cycle software.
• Pro-active, inquisitive, and analytical problem solver.
• Ability to collaborate and cross-team with all finance team members.
• Microsoft Office Suite, particularly Word, Excel, and Outlook.
• Excellent attention to detail.
• Excellent written, verbal, and interpersonal communication skills.
• Effective client management skills with a record of providing excellent customer service.
• Flexibility and ability to manage time, organize, and prioritize workload effectively.

Requirements

• Bachelor’s degree (preferred).

Benefits

• Comprehensive benefits package including competitive health, dental, and vision insurance plans.
• Flexible paid time off (PTO) and holiday leave.
• Retirement savings plan with profit sharing for eligible employees.
• Flexible spending programs and health savings account.
• Commuter benefits and personal/parental leave programs.
• Wellness programs and access to mental health support.
• Professional development programs and a supportive workplace culture.
• Various employee discounts and perks.