[Hiring] Junior Licensed Paralegal @National Credit Recovery Inc

Role Description

Are you a licensed Paralegal professional looking for a remote opportunity? NCRi is looking for a Junior Licensed Paralegal with 1+ year of Paralegal experience and a valid Paralegal license in ON.

The Junior Licensed Paralegal has various tasks, including:

• Reviewing and preparing documents to issue on sales, registration, leases, and funding transactions.
• Preparing documents for completion.
• Drafting forms and legal documentation.
• Managing client files on different matters, often with short deadlines.
• Tracking and managing property matters, such as registrations, documentation, and operating agreements.
• Performing lease and title reviews and producing full and short form reports for clients.
• Assisting legal advisors in the department with various matters.
• Communicating effectively and confidently with clients.
• Dealing with requisitions/queries in relation to post-completion matters.
• Completing master schedules for clients, setting out key lease or other information.
• Assisting with various other tasks as required from time to time.
• Communicating with customers for all outstanding amounts.
• Establishing a solid professional relationship with customers and educating them on best practices.
• Negotiating the best payment arrangement to help resolve customers’ bills.
• Maintaining a high level of professionalism.
• Contacting past due customers by phone, requesting payment & negotiating appropriate payment arrangements.
• Sending correspondence to delinquent/collection customers.
• Updating customer account information with commitments to pay, amounts & dates, and collection call updates.
• Documenting call activity details.
• Handling objections & excuses.
• Performing to regulatory standards and best practices on collections.
• Achieving individual collection targets to meet Department and Company goals.

Qualifications

• Must be a graduate.
• Must have experience with a Collection Agency or Debt Recovery Company.
• At least 6–12 months of previous paralegal experience.
• Ability to file 8 claims/judgments per day.
• A high level of attention to detail and an organized, methodical approach.
• Understanding that some work outside contracted hours may be required to ensure client demands are met.
• Flexible, with the ability to adapt to change and new practices.
• Ability to remain calm under pressure and find solutions.
• Ability to work in a fast-paced environment.
• Good organizational skills to ensure that tasks are effectively scheduled within working time available.
• Excellent communication skills.
• Ability to deliver superb client service.

Requirements

• Offer of employment is subject to background checks, including credit checks if required on certain client programs.
• Must meet work-from-home requirements, including high-speed internet (minimum 50 Mbps download and 20 Mbps upload), a wired Ethernet connection, and a quiet, professional workspace free from distractions.

Benefits

• Competitive base pay, competitive insurance coverage, incentives, paid training, and breaks.
• Outstanding referral bonus program.
• Fun perks: Holiday events, food days, giveaways, prizes, themed events, and more!
• Commitment to work-life balance.
• Company discounts.
• Dental insurance.
• Employee assistance program.
• Employee referral bonus.
• Health Insurance.
• Performance bonuses.
• Reimbursement of tuition fees.
• Social activities organized by the company.