[Hiring] Contract Specialist @Cencora

Role Description

This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.

• Enters and maintains contract, pricing, customer, and billing-related data in designated systems to enable accurate setup, invoicing, and downstream reporting.
• Reviews contract terms, pricing conditions, effective dates, billing rules, and supporting documentation for completeness, consistency, and alignment to approved requirements.
• Resolves contract and billing discrepancies by researching transaction history, source documents, and system records, identifying root causes, and documenting findings and corrections.
• Coordinates with internal stakeholders such as contracts, pricing, sales, finance, billing, and operations to confirm requirements, align on actions, and close issues within defined timelines.
• Maintains organized contract files, approval records, trackers, and audit-ready documentation to preserve compliance, version control, and timely retrieval.
• Prepares recurring and ad hoc reports on discrepancy trends, billing exceptions, contract status, and pricing updates to enable operational oversight and informed decision-making.
• Applies established controls, workflows, and documentation standards and implements approved updates to master data, templates, or procedures to reduce billing errors and revenue leakage.

Qualifications

• Bachelor’s degree in business administration, finance, accounting, economics, legal studies, or a related field, or equivalent experience required.
• Certification in contract management, pricing, or billing operations preferred.

Requirements

• 2+ years of experience in contract administration, billing, pricing, commercial operations, finance operations, or a related field required.

Benefits

• Compensation, benefits, and resources that enable a highly inclusive culture.
• Traditional offerings like medical, dental, and vision care.
• Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness.
• Support for working families, including backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, and volunteer activities.