[Hiring] Experienced Personal Injury Case Manager @Get Linked up LLC

Role Description

Are you an experienced Personal Injury Case Manager seeking a flexible, remote opportunity? Our staffing company is looking for highly skilled and empathetic independent contractors to support law firms nationwide. This is a virtual independent contractor position, offering the freedom to manage your caseload from anywhere.

As a Personal Injury Case Manager, you'll be the backbone of client support and case progression. Your responsibilities will include:

• Client Advocacy:
  • Guiding clients through every step of their case.
  • Ensuring timely communication regarding appointments and deadlines.
  • Arranging transportation for medical treatments when necessary.
• Case Coordination:
  • Opening and managing client files in case management software.
  • Meticulously tracking progress and ensuring all required documents, forms, and authorizations are gathered and confirmed.
  • Ordering medical records, obtaining photos, and fulfilling FOIA requests.
• Team Collaboration:
  • Working closely with law firm counterparts, insurance companies, and medical providers.
  • Facilitating smooth communication and ensuring clients receive necessary legal and medical support.
  • Collaborating with Client Case Manager Auditors to address any identified deficiencies.
• Oversight & Reporting:
  • Managing medical requests and treatment plans.
  • Ensuring adherence to prescribed schedules and preparing essential reports.
  • Providing oversight on case billings, budgets, and timelines.
• Compliance:
  • Adhering strictly to all software policies and procedures.
  • Consistently meeting or exceeding Key Performance Indicators (KPIs).

Qualifications

• Extensive Experience: Deep knowledge of healthcare and legal processes within personal injury, including a working knowledge of medical records, legal documents, and HIPAA practices.
• Minimum of two years of legal case management experience preferred.
• Exceptional Organizational Skills: Superior follow-up, organizational, and document management skills, with a keen eye for detail and precision in filing.
• Communication Excellence: Fluent English at a C1 level or above, both written and verbal, with excellent interpersonal and customer service skills. Bilingual abilities are a significant plus.
• Independent & Collaborative Spirit: Ability to work autonomously and seamlessly integrate into a team-oriented environment.
• Tech Savvy: Proficiency with Microsoft Office Suite or similar software and strong typing skills.
• Empathy & Professionalism: A compassionate approach to client interaction, maintaining professionalism with attorneys, experts, and all stakeholders.
• Educational Background: A High School Diploma is required; a BS/BA in Business or equivalent experience is preferred, and a Paralegal certificate is a plus.

Requirements

• Independent Contractor Status: Responsible for providing your own equipment and handling all self-employment taxes as per your country's laws.
• Paid Training: Full, comprehensive paid training will be provided to ensure your success in this role.

Benefits

• Salary: 6 - 9 USD Per hour.