[Hiring] eDiscovery Deputy Program Manager @Contact Government Services

Role Description

CGS is seeking an eDiscovery Deputy Program Manager to join our team supporting the legal mission of a large state agency. The eDiscovery Deputy Program Manager oversees the daily operational and technical execution of litigation support services. They will assist the Program Manager in leading team personnel, refining workflows, and managing technology platforms. They will ensure that all electronic data collection, processing, hosting, review, and production deliverables meet stringent quality, timeline, and security requirements.

Key Responsibilities

• Operational Execution: Coordinate day-to-day operations of the eDiscovery team, including monitoring of priority tasks, deadline tracking, and maintaining accurate project trackers.
• Technical Quality Assurance: Establish and enforce monitoring and quality control protocols for all phases of the EDRM encompassing data collection through production.
• Team Supervision: Provide daily oversight, consultation, and support for eDiscovery project managers, data analysts, forensic analysts, and technical staff supporting the engagement.
• Vendor & Tool Management: Coordinate with eDiscovery leads and vendors to ensure data management tools and environments (such as Relativity) are optimized for optimal performance.
• Acting Leadership: Assume full management responsibilities for the eDiscovery program in the absence of the Program Manager.

Qualifications

• Experience: 4+ years of hands-on experience in eDiscovery project management or litigation support operations.
• Leadership: 1+ years of experience leading teams, supervising staff, or managing complex operational shifts.
• Technical Expertise: Advanced proficiency in managing databases within Relativity or equivalent EDRM processing and review engines.
• Problem Solving: Proven ability to troubleshoot critical database issues and database errors under tight court deadlines.
• Knowledge Management: Experience managing and organizing information pertaining to large and complex litigations involving multiple cases, courts, jurisdictions, and plaintiffs.

Preferred Certifications

• Certified eDiscovery Specialist (CEDS)
• Relativity Certified Administrator (RCA)
• Project Management Professional (PMP)
• Program Management Professional (PgMP)
• Relativity Specialist (Project Management, Data Management, Analytics, Review Management)

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Company Description

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years we’ve been growing our government-contracting portfolio, and along the way we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.