[Hiring] Commercial Casualty Litigation Adjuster @CSAA Insurance Group, a AAA Insurer

Role Description

As a Commercial Casualty Litigation Adjuster, you will be assigned as owning adjuster when injury exposures are identified. Claims will include catastrophic injuries, fatalities, and litigation. In this role, you will be responsible for management of the claim through conclusion, including trial, of litigated claims. May own claims within other specialized lines of business or during catastrophes. You will provide input and direction to defense counsel and be responsible for ultimate resolution through providing settlement authority and participating in negotiations with limited oversight. You will also be responsible for effective management of defense costs and indemnity. May handle first party non-liability-based injury claim (Medical Payment, PIP, Inland Marine, auto physical damage).

Qualifications

• 6+ years of claims experience.
• 3+ years of experience in a Casualty claims role within P&C insurance industry with a minimum of 1 year in a Sr. Casualty role or equivalent Complex Casualty / Litigation experience.
• BA/BS in business, insurance or related area, or equivalent combination of education and experience.
• Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.

Requirements

• Handles complex 1st and 3rd party auto liability cases involving injury, including complexity litigated cases with defense attorney involvement.
• Responsible for managing, investigating, and negotiating claims, including collaborating with defense counsel to identify strategy for negotiations.
• Interacts directly with defense counsel providing direction, authority for resolution (i.e., settle or go to trial) and ensures appropriate outcome in balancing defense costs and indemnity on litigation claims.
• Conducting investigative work of a complex nature (interviewing witnesses; obtaining and analyzing evidence, including medical records; deciding whether an independent medical examination is warranted; etc.).
• Evaluate defense counsel fees and cost for reasonableness and resolve.
• Making final decisions to settle within settlement authority, without supervisory approval, and developing negotiating strategies.
• Handles most commercial product types including but not limited to auto, fleet, last mile delivery, and trucking.
• Plays a direct role in the development of other adjusters through mentorship, training, and coaching.
• Travels as needed for role, including divisional / team meetings and other in-person meetings.

Benefits

• Total compensation package, annual bonus eligibility for most roles.
• 401(k) with a company match.
• Flexible Workplace: Remote-first culture with Home-Flex roles.
• Career Growth: Opportunities for development and support for long-term success.
• Inclusion and Belonging: Fostering an inclusive and welcoming workplace.
• Sustainability: Taking action to build resilient communities and reduce environmental impact.