[Hiring] Claims Advocate @The Baldwin Group

Role Description

As a Claims Advocate in the Legal & Claims Practice Group (“LCP”), you will be responsible for handling a wide range of tasks in a professional, well-organized, and flexible manner. You will manage various aspects of claims for clients of CAC’s Financial Lines Practice Group (“FLP”) including but not limited to the following duties:

• Directly handle claims from inception to resolution within the following lines of coverage:
  • Public and private Directors and Officers Liability
  • Errors and Omissions
  • Employment Practices Liability
  • Cyber and Technology Errors and Omissions
  • Fiduciary Liability
  • Crime
  • Kidnap and Ransom
• Timely and accurately report new claims and circumstances while proactively identifying potential coverage issues that may impact resolution.
• Obtain insurer consent for counsel retention and settlements.
• Conduct analysis of coverage letters from insurers.
• Facilitate the distribution of insurer coverage position(s) and status update(s) to insurers.
• Schedule and moderate client meetings and conference calls with insurers.
• Maintain invoice trackers and reconcile invoices against client policy retention.
• Facilitate insurer reimbursement payments to clients.
• Maintain up-to-date electronic claim files in the LCP shared drive.
• Review loss runs and obtain status updates on all matters to ensure timely and accurate file maintenance.
• Escalate claim and coverage issues on a timely basis to CAC leadership.
• Develop and maintain strong working relationships with clients and insurer claim representatives.
• Other duties as assigned.

Qualifications

• Bachelor’s Degree required (paralegal certification is beneficial)
• 2-5 years relevant work experience preferred
• Strong multitasking and time management skills
• Strong communication and relationship management skills
• Strong analytical skills
• Ability to engage with and present confidently to clients both external and internal
• Ability to identify client needs and provide solutions to address those needs
• Ability to set realistic client expectations and deliver in a time-sensitive environment
• Strong expertise in Microsoft Office applications including Outlook, Excel, Word, and PowerPoint
• High level of professionalism and confidentiality

Requirements

• Salary: $100-120k salary range plus bonus opportunity and benefits. This information reflects the anticipated range for this position. Actual salary may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Company Description

CAC, part of The Baldwin Group, is a leading insurance broker and advisor that provides expertise and placement capabilities across the spectrum of insurance and capital markets. Our team defines our success. We recruit and retain the industry’s best talent with deep knowledge and experience in their respective segments, products, and industries. We root for each other, as we are all connected and aligned to serving clients in a better and smarter way.