[Hiring] Web & IT Systems Administrator Virtual Assistant @20four7VA

Role Description

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing Texas-based mental health practice is seeking an experienced Web & IT Systems Administrator to support:

• Website maintenance
• Business applications
• User account administration
• Recurring technical operations

The position combines practical website support with daily administration of Zoho Enterprise, RingCentral, employee access, and related healthcare systems. The VA will work with practice leadership and coordinate with external vendors when more specialized technical assistance is needed.

The ideal candidate will bring:

• Hands-on systems administration experience
• Zoho and RingCentral proficiency
• Website troubleshooting skills
• A solid understanding of security and privacy requirements in a healthcare environment

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Qualifications

• 2+ years of website maintenance, IT support, or systems administration experience required
• RingCentral administration and troubleshooting experience required
• Website maintenance experience with HTML, CSS, and basic JavaScript required
• Experience managing user accounts, permissions, and employee onboarding/offboarding required
• Knowledge of MFA, access security, phishing prevention, and backup practices required
• Experience with website hosting, domains, and technical troubleshooting strongly preferred
• Healthcare IT and HIPAA familiarity preferred
• eClinicalWorks or other EHR/EMR technical support experience preferred
• Experience with business application integrations, automation, or AI tools preferred
• Strong English communication, organization, and technical documentation skills required
• Hands-on Zoho Enterprise administration experience preferred

Requirements

• Resourceful, organized, and confident in troubleshooting technical issues
• Comfortable supporting multiple systems and remote team members
• Highly attentive to security, privacy, and accurate documentation
• Capable of investigating problems independently while recognizing when to escalate
• Proactive with system maintenance and access administration
• Strong communicator who can explain technical issues to nontechnical staff
• Dependable and comfortable adapting to changing technology needs

Benefits

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!

Work Schedule

• Contracted Hours per Week: 20 Hours
• Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
• Daily Working Time: TBD-CST

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement