[Hiring] Systems Administrator Sr - Workload Automation @Fidelity Canada

Role Description

The Systems Administrator Sr - Workload Automation member will work in a team environment responsible for providing 24x7 support with specialized problem-solving skills. They will analyze business plans, research, certify, test, and implement moderate to highly complex technology and business-related initiatives. The Systems Administrator Sr will play a major role in the administration and deployment of most Fidelity technology projects.

• Represent the department in cross-department projects and offer consulting services as necessary.
• Is a subject matter expert for the department.
• Provide updates and status reports to management.
• Analyze information and clearly articulate recommendations in a timely manner.
• Research new ideas and technology innovation solutions to enhance the current environment.
• Support the production and disaster recovery environment and provide leadership for standardization and second level problem determination and analysis.
• Provide leadership to staff and create support documentation for the team.
• Implement procedures to ensure resiliency of supported infrastructure.
• Timely response to alerts outside of business hours and provide updates to manager.
• Liaison with internal and external partners to resolve difficult day to day problems in a timely manner.
• Monitor systems and applications daily to ensure service SLAs are met.
• Provide reports to Project Managers and IS divisional management on progress of projects, addressing and recommending alternative solutions to complex issues during the course of projects.
• Prepare and update documentation on the supported environment on a regular basis.
• Ensure project deliverables, targets and dates are met.
• Influence best practice and standards.
• Prioritize and address issues in a timely manner and update the manager.
• Ensure supported infrastructure, hardware, software, and components are in good working order.
• Ensure the supported environment is secure, resilient, and recoverable, accounting for redundancy of critical infrastructure.
• Review service level agreements and adjust as business needs dictate.
• Develop innovations or improvement that will result in significant enhancements to current methods, procedures, and policies.
• Take prompt action in addressing problems thereby minimizing system outages and business impact.
• Ensure copyright laws are adhered to, and software licensing is tracked and accountable.
• Ensure supported infrastructure is properly documented and design changes are reflected in the documentation to aid in future modification and assist in DR planning.

Qualifications

• Strong knowledge of Control-M administration, maintenance, and support.
• Experience with managed file transfer solutions.
• Strong scripting skills.
• Excellent knowledge of computer operations methodology and standards.
• Excellent knowledge of distributed operating systems, database technology, backup and recovery solutions and disaster recovery procedures.
• Effective communication and project management skills.
• Ability to learn and implement emerging technology.
• Ability to analyze business requirements and provide solutions as they relate to the department.
• Ability to manage and prioritize multiple competing initiatives efficiently and effectively.
• Strong mentoring and coaching skillset.
• Vendor management experience.

Requirements

• Bachelor's Degree with a minimum of 3-5 years’ experience in technology including workload automation.
• 3+ years’ experience in administration of automation technology.
• 3+ years’ experience in batch management administration.

Benefits

• Base Salary and Discretionary Performance Bonus: A competitive annual range of $105,000 to $140,000, based on your experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.