[Hiring] Senior Systems Engineer @WRA

Role Description

We’re hiring a Senior Systems Engineer as WRA builds its new internal IT & Cybersecurity functions. We are actively transitioning from an MSP model to a fully in-house model, and this role will operate under the guidance of our Director of Information Technology & Cybersecurity. This is also an excellent role for someone looking to refine their cybersecurity skillset.

In this role, you will act as the primary engineer for our cloud and SaaS platforms, including:

• Microsoft 365
• Azure infrastructure
• Entra ID
• Endpoint management
• A variety of general platforms used by each of our departments

Initially, most of your time will focus on:

• Standing up new tools
• Assisting in the migration of select tools used by our MSP

Afterwards, your general duties will shift to:

• Engineering Azure Virtual Desktop
• Microsoft 365/Entra ID
• Endpoint management
• Building automations

You will be highly autonomous and will work closely with your Director to maintain and improve our current technology stack. Our 100-person workforce is highly distributed, and your priority is engineering our tools to enable our staff to do their best work securely, efficiently, and consistently.

This position may be performed fully remotely by candidates located in California, Colorado, Arizona, or Oregon but travel to our offices may be necessary 1 – 2 times per year on average. Candidates in the Denver metro area are especially encouraged to apply.

Qualifications

• At least 6 years of direct experience supporting a hybrid or remote workforce of at least 50 employees as an engineer.
• Comfortable working fully remote with travel to our offices in California as described above.
• Able to demonstrate past history of performing duties in a high-trust role.

Requirements

• Strong history of managing mission-critical Azure Virtual Desktops and application-specific servers.
• Deep, hands-on experience with Microsoft 365 and Entra ID, including conditional access, provisioning, identity governance, and general administration.
• Experience managing a distributed fleet of endpoints and mobile devices using Intune, NinjaOne, WorkspaceOne or comparable tools.
• Proven track record of utilizing PowerShell to administer Microsoft 365 and Azure.

Benefits

• Salary range for this position is $125,000 – $145,000.

General IT Support

• Work with our IT Operations Specialist as needed and serve as a final escalation point for complex IT Support requests.
• Participate in an on-call rotation for critical but rare IT outages and other emergent duties.

Change Management & Documentation

• Maintain runbooks, architecture diagrams, and system configuration documentation. Documentation must be considered a deliverable – not a “nice to have.”
• Follow industry-standard Change Management practices for all system changes.

How You Work

• A zero-trust security mindset demonstrated through the methods you provide IT service and engineer solutions.
• Excellent customer service skills and the ability to translate complex technical issues into plain language that anyone can understand.

Physical Requirements

• Able to perform physical duties that may include lifting up to 50 lbs, climbing ladders indoors, crawling under furniture and reaching behind wall-mounted equipment.

Bonus Points for Experience

• Supporting CAD and GIS applications, such as AutoCAD, Civil 3D, ArcGIS and spatial datasets.
• Supporting Egnyte, VantagePoint, Elevia or markup tools like Bluebeam and Adobe Acrobat.
• Microsoft certifications, including (but not limited to) AZ-104, AZ-140, AZ-305, AZ-700, SC-200, SC-300, SC-401, MS-102 or MD-102.
• Familiarity with industry-standard frameworks, such as CMMC L1/L2, NIST SP 800-171, CCPA, SOC 2, ITSM, or ITIL.
• Executing platform migrations using third-party tools and/or PowerShell.
• Integrating IAM automations into ITSM platforms such as Jira, Freshservice, Zendesk or SolarWinds.
• Supporting the implementation of data retention policies.
• Administering UniFi Network and Protect.