[Hiring] Senior Network Engineer @Nexiva

Role Description

We are seeking a Senior Network Engineer to design, maintain, monitor, and troubleshoot enterprise network and voice communication environments. The ideal candidate will have strong Cisco voice and networking experience, including:

• Cisco Control Hub
• Webex Contact Center
• Cisco Unified Communications Manager (CUCM)
• Cisco Unity Connection (CUC)

This role will support enterprise-wide network and telephony infrastructure, troubleshoot complex connectivity and voice issues, coordinate maintenance activities, and work with internal teams and technology vendors to resolve issues.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, Business, or a related field.
• 4+ years of related network/telephony engineering experience.
• Strong Cisco voice background.
• Experience troubleshooting complex network and telephony issues.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to work independently and manage multiple priorities.
• Strong documentation and communication skills.

Requirements

• Design, maintain, and optimize enterprise LAN/WAN and voice networks.
• Monitor network and telephony environments and troubleshoot incidents.
• Support Cisco voice and collaboration technologies.
• Perform moves, adds, and changes for users and employees.
• Troubleshoot advanced telephony and network issues.
• Work with vendor engineers to resolve complex technical problems.
• Support VoIP technologies such as SIP and CTI.
• Support telephony applications including Webex, IVR, call recording, and session border controllers.
• Assist with disaster recovery and fault-tolerant network solutions.
• Develop technical documentation, troubleshooting procedures, and standards.
• Provide technical support and guidance to other team members.
• Collaborate with cross-functional teams on enterprise network and voice projects.
• Support multi-vendor technology environments.

Company Description