[Hiring] Network Engineer @Ascent Global Logistics

Role Description

The Network Engineer is part of a Network and Voice team responsible for implementing, maintaining, monitoring, and improving Ascent’s enterprise network infrastructure across wired, wireless, WAN, remote-access, and related network services to support secure, stable, and highly available business operations. The position reports to the Network and Voice Manager.

• Support branch, Azure cloud, and remote-user connectivity, including routing, switching, firewalls, wireless, DNS/DHCP/IP management, SD-WAN, VPN/ZTNA, and network observability platforms.
• Implement, support, and optimize company LAN, WAN, wireless, remote-access, and Cato SD-WAN environments, including switches, firewalls, Meraki wireless access points, load balancers, and related network services.
• Administer and troubleshoot Cato SD-WAN connectivity, VPN, and ZTNA access for site-to-site and remote-user connectivity, including Azure-connected workloads where applicable.
• Monitor network health, availability, traffic patterns, and user experience; analyze incidents and recurring issues to identify root cause and prevent systemic problems.
• Support Meraki wireless operations and lifecycle activities, including troubleshooting site Wi-Fi issues, validating performance, and assisting with access point refresh and replacement planning.
• Plan and execute infrastructure upgrades, maintenance, and change activities, including firmware updates, hardware refreshes, configuration changes, validation testing, and rollback preparation.
• Maintain accurate network documentation, diagrams, standards, runbooks, and site packs so environments can be supported efficiently by engineers and on-call staff.
• Serve as a technical resource for escalated network issues and collaborate with internal teams, carriers, hardware/software vendors, and security stakeholders to resolve complex problems.
• Support network security and policy enforcement by helping manage secure access, logging, posture-aware controls, and least-privilege connectivity patterns for infrastructure and application access.
• Provide timely status updates, maintain assignment records, follow established standards and procedures, and support after-hours maintenance, occasional on-call coverage, or incident response when needed.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent work experience.
• 2+ years of experience supporting enterprise networking, including routing, switching, wireless, firewalls, VLANs, VPN, TCP/IP, DNS, DHCP, monitoring tools, and network topologies.
• Hands-on experience with Cisco networking platforms and Meraki wireless environments.
• Experience with Fortinet firewalls and load-balancing technologies preferred.
• Experience with Cato SD-WAN and modern remote-access architectures preferred.
• Experience working with voice or contact center platforms such as Five9 or RingCentral preferred.
• Strong understanding of WAN technologies, advanced network principles, and internet architecture.
• CCNA or CompTIA Network+ preferred.
• Strong analytical, troubleshooting, and problem-resolution skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong written and verbal communication skills with the ability to work effectively across technical and non-technical teams.
• Self-motivated, disciplined, and able to work independently while contributing positively to team outcomes.
• Strong customer service mindset and professionalism under pressure.
• Attention to detail, documentation discipline, and commitment to follow-up and continuous improvement.
• Ability to leverage AI tools to support troubleshooting, root cause analysis, documentation, and infrastructure planning.

Benefits

• 401(k) and employer matching
• Life Insurance
• Health, Dental, Vision Insurance
• Short- & Long-Term Disability
• Paid Time Off (PTO)
• Employee Assistance Program
• Paid Parental Leave
• Employee Wellness Program
• Paid Holidays
• Employee Recognition Programs
• Flexible Spending Account (FSA)
• Tuition Reimbursement
• Health Savings Account (HSA)
• Overtime, Differential & Bonus Pay