[Hiring] Network Administrator @Parasol Alliance

Role Description

The network administrator will be responsible for the day-to-day network operations on behalf of the clients, as well as assist with systems and network optimal design from a strategic perspective.

• Managing LAN/WAN/Wireless network devices, including design, installation, upgrade, configuration, and troubleshooting of networks.
• Maintain infrastructure pertaining to upgrades, break fix, and enhancements.
• Manage security solutions, including but not limited to firewall, URL filtering, and intrusion detection systems.
• Establish and maintain standard system/OS upgrades for network infrastructure.
• Ability to interpret and apply company policies and procedures.
• Participate in on-call rotation including off-hours and weekends.
• Act as an escalation point for network issues from tier 1 and 2 support.

Qualifications

• Experience with configuration of switches, routers, firewalls, and wireless in a mixed hardware workspace.
• Network+

Requirements

• Cisco CCNA certification, or recognized certification experience.

Position Metrics

• The Network Administrator must adhere to established policies and standards as defined in The Culture File.
• Metric: Customer notifications completed within standards 85% each quarter.
• Metric: Tickets are updated within standards 85% each quarter.
• Metric: Project tasks are completed within standards 85% each quarter.
• The Network Administrator is responsible for assisting in the design of internal Parasol Alliance network systems and tools for optimal security and performance management.
• Metric: Training videos created once/month.

Position Expectations

• Within the first 30 days, the Network Administrator will be accountable for:
• Learning and adhering to established policies and standards as defined in The Culture File.
• Learning and leveraging Parasol provided tools.
• Demonstrating competency in role responsibilities based on the above metrics.
• After 60 days, the Network Administrator will be accountable for:
• Meeting and maintaining the above metrics while carrying a ticket load of 30-40 tickets.

Benefits

• Cell phone/internet reimbursement.
• Medical, dental, vision, 401k.
• Responsible paid time off.
• Certification reimbursement.