[Hiring] Junior Systems Analyst @Aretum

Role Description

This is a contingent position, meaning employment is dependent upon the successful award of the associated contract to Aretum and completion of any required background investigation or security clearance verification.

We are seeking a motivated Junior Systems Analyst to support our content management and systems engineering efforts across multiple IT environments. This remote role is ideal for professionals with hands-on experience in supporting enterprise content management systems (CMS) like Drupal, WordPress, and OpenText. Most of our systems are hosted on Linux platforms, and many have database backends. The ideal candidate has experience as a Systems Analyst or Web Master and understands service desk-type environments and tier 1, tier 2, and tier 3 support, as well as meeting SLA requirements. This remote position primarily provides tier 1 and tier 2 software and application support for web-based systems tailored to our federal client's needs. We strive to provide high-quality and unparalleled user support, user management, and customer service. This role may require after-hours system support and testing.

Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements.

Responsibilities

• Respond to and troubleshoot user experience issues; support user questions
• Enhance and maintain existing web-based applications/systems/web sites
• Help administer and maintain the web system and infrastructure
• Perform other short-term and long-term tasks and duties as assigned by management
• Test software for responsiveness and efficiency
• Troubleshoot, debug, and upgrade software as required
• Monitor system uptime, performance, and health
• Create, implement, and validate security and data protection settings
• Draft/update technical documentation
• Attend and participate in client meetings

Qualifications

• Bachelor’s Degree
• Minimum of 2 years of overall experience
• At least 1 year must be in web development, application administration, or Linux administration
• Understanding of service desk-type environments and SLA requirements

Preferred Qualifications

• Hands-on experience with Linux administration
• Experience with supporting enterprise content management systems (CMS)
• Experience with supporting databases
• Experience with productivity systems like GitHub, GitLab, Jenkins
• Experience with business systems and automation

Travel Requirements

This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible.

Requirements

• Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis.
• This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency’s background investigation requirements.
• Sponsorship is not available.

Salary Range

$65,000–$90,000 annually. Final compensation will be determined based on factors including education, experience, qualifications, skills, and applicable contract requirements.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development