[Hiring] Junior Analyst @Improvado

Role Description

As an Analyst, you’ll be the frontline hero for marketers, resolving critical data problems that drive their strategic decisions. You’ll use AI as a core part of how you investigate, learn, communicate, and improve your work—while applying your own judgment and taking responsibility for the results. Your work ensures our platform delivers accurate, actionable insights—directly impacting client success and our product’s evolution.

What You´ll Do

• Work AI-First:
  • Use AI throughout your workflow to investigate issues, explore data, develop and check SQL, draft customer communications, and document solutions.
  • Verify outputs, protect sensitive information, and take ownership of the final result.
• Solve Complex Data Challenges:
  • Investigate issues like missing Reddit conversions by tracing data pipelines from source (API) to SQL transformations.
• Engage & Empower Customers:
  • Communicate via Helpdesk (Jira) and sometimes using video calls (Google Meet), turning technical roadblocks into trust-building moments.
• Drive Product Excellence:
  • Collaborate with Engineering, Product, and Customer Success teams to escalate bugs and shape solutions.
• Become a Platform Expert:
  • Master Improvado’s tools (SQL) and marketing APIs (Facebook, Reddit) to deliver swift, accurate resolutions.
• Build Knowledge:
  • Document recurring cases to streamline future troubleshooting.

Qualifications

• AI-First Mindset and Skills (Most Important):
  • Proactively use AI to solve problems, learn unfamiliar concepts, and improve the quality and speed of your work.
  • Know how to give AI clear context, ask effective questions, iterate, and critically verify its output rather than accepting it at face value.
  • Curious, adaptable, and accountable for your decisions, handling sensitive information responsibly.
• Technical Proficiency:
  • SQL skills (SELECT, filtering, aggregates); familiarity with window functions or ClickHouse/Postgres is a plus.
• Customer-First Mindset:
  • Passion for translating technical details into clear, empathetic solutions.
• Collaborative Spirit:
  • Thrive in cross-functional teams and fast-paced environments.
• Fluent English:
  • Communicate complex ideas clearly to global clients.

Requirements

• Homework assignment (very light, less than 30 minutes)
• HR interview with two live SQL tasks
• Final interview with the hiring manager

Benefits

• Work Flexibly: Remote-first culture with asynchronous collaboration and results-driven hours.
• Shape the Future: Work directly with enterprise clients and influence a product used by industry leaders.
• Generous Time Off: 20 working days PTO + US holidays
• Vibrant Culture

Ready to Untangle Data & Empower Marketers?

If you’re curious, proactive, and eager to grow in a scaling startup, apply today! Let’s transform marketing intelligence together.