[Hiring] IT Manager, Enterprise Systems @Duluth Trading Company

Role Description

The IT Manager - Enterprise Systems is a key role responsible for managing our integration and application development teams. The primary focus is to manage and coordinate Finance and Accounting, Merchandising, and Product Development application configuration, development and support (ERP, Toolio, Centric, and related systems), application extension development, application and data integration, and analytics development. This role will act as a strategic partner to business leaders, with the ability to translate complex financial and merchandising requirements into technical roadmap specifications.

• Manages the implementations of key systems and reports on progress and adjustments to Technology leadership.
• Collaborates with IT leadership and provides input into the technology roadmap for Duluth Trading Company, ensuring solutions meet strategic and delivery expectations.

Qualifications

• Bachelor's Degree in Computer Science, IT, or related field - Equivalent work experience will be considered.
• 7+ Years of experience.
• Experience in a retail environment, including ERP, Merchandising and Product Development domains.
• Software application development experience with ability to provide mobile app development input.
• Experience implementing governance, SLAs and best practices in an enterprise systems environment.
• Extensive experience in delivering a services/API first strategy and implementing unified services/API platforms in the cloud.
• Experience with Agile processes and supporting tooling.
• The ability to lead a team through the high-pressure environment of "Peak Season" (e.g., Black Friday/Cyber Monday) where system stability is paramount.
• Hands-on experience leading design, development, and implementation of solutions in a retail environment.
• Experience leading, configuring, or heavily contributing to major ERP implementations, upgrades, or significant enhancements (e.g., SAP, Oracle, NetSuite, Microsoft Dynamics 365).
• Extensive experience with EDI, API integrations, and middleware that connect ERP systems to e-commerce platforms (e.g., Shopify, Salesforce Commerce Cloud), omnichannel and point-of-sale systems (e.g., Manhattan Active Omni) warehouse management systems (e.g., Manhattan Active WM).
• Deep, foundational knowledge of core finance and accounting business processes, including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), fixed assets, and financial close processes.
• Direct experience configuring and troubleshooting complex revenue recognition rules unique to multi-channel environments (e.g., handling retail returns, wholesale chargebacks, deferred revenue for e-commerce gift cards).
• Experience delivering technology solutions for multi-currency consolidation, automated bank reconciliations, tax compliance (e.g., Avalara, Vertex), and internal financial auditing.
• Deep technical knowledge across IT domains: security, infrastructure, cloud, integration, database, analytics.
• Analytical, logical, and innovative.
• Understanding of existing enterprise and emerging systems.
• Strong business acumen to provide knowledge and counsel to internal IT and potential external collaboration partners.
• Excellent communication, presentation, influencing and reasoning skills.
• Authorization to work in the United States without sponsorship.

Requirements

• Leading Self:
• Leading Others:
• Inspiring Trust
• Adaptability
• Mature Confidence
• Career and Self Development
• Driving Execution
• Building Organizational Relationships
• Empowering Others
• Fostering Open Dialogue
• Attracting & Developing Talent
• Leadership Versatility

Benefits

• Multiple Medical plan options
• Dental & Vision plans
• Medical and Dependent Care Flexible Spending Accounts
• Health Savings Account including company contributions
• Company paid Life Insurance and AD&D
• Company paid Short-Term Disability
• Other various voluntary benefits including: Accident, Critical Illness, Hospital Indemnity, Long-Term Disability and Supplemental Life Insurance
• 401(k) Employer Match
• Parental Leave
• Paid holidays: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Paid Time Off: take it as you need it policy for exempt employees
• Daily pay available
• 40% Employee Discount
• Flexible Fridays
• Onsite fitness center

Company Description

Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating.

From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life.

Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do.