[Hiring] IT Manager @Viant

Role Description

Looking for work that matters? Join Viant and contribute to the design and manufacturing of medical technologies that improve patient outcomes. Guided by our promise—We’re In It For Life—you’ll build your career with a trusted industry innovator that invests in your growth, well-being, and ability to make a meaningful impact every day.

The IT Manager – IQMS serves as technical architect and implementation lead for Viant’s critical business systems. Key responsibilities span ERP optimization and architecture, integration with third-party platforms, hands-on development and support, and project delivery.

Work Model: Remote

Work Location: United States - Costa Rica - Mexico

Travel Requirement: 25% across Viant Medical locations across US & LATAM

Job Responsibilities

• Partner with global Supply Chain and Manufacturing leaders to optimize IQMS modules including MRP, Production, Procurement, Inventory, Engineering, and Order Management, improving on-time delivery (OTD-P ≥ 98%) and reducing delays through real-time visibility.
• Architect scalable DELMIAWorks/IQMS ERP solutions and standardize configurations across global sites, implementing automations that reduce manual effort, improve efficiency, and lower operational cost.
• Modernize legacy ERP processes by leading system upgrades and automating critical transactions, eliminating outdated tools and improving long-term maintainability.
• Configure and support DELMIAWorks/IQMS SCM and Manufacturing modules such as INV, OM, PO, iProcurement, Costing, WIP, BOM, Engineering, and MRP, reducing lead times and supporting backlog cost reductions across facilities.
• Translate complex business workflows into DELMIAWorks/IQMS configurations, improving forecast accuracy and enabling real-time, data-driven decisions across supply chain and finance.
• Lead and participate in CRPs, functional workshops, UAT, and Go-Live events for solutions such as the ASSBLY1 assembly solution and automated forecasting models, ensuring zero disruption and high user adoption.
• Integrate DELMIAWorks/IQMS with third-party platforms such as Siemens OpsCenter, ORBIT Analytics, VKS Apps, and eCommerce Punchout procurement, enhancing real-time visibility and system-wide synchronization.
• Collaborate with vendors to establish secure, stable data exchanges via EDI, cXML, SFTP, DB Links, and ODBC, streamlining procurement workflows and supplier integrations.
• Contribute hands-on to PL/SQL, Java, and Shell scripting that automates billing, preventive maintenance, and data synchronization, improving consistency and reducing manual effort (FTE hours).
• Troubleshoot and resolve critical ERP production issues including cost rollups, period closures, and shipment failures, ensuring SLA adherence and system continuity.
• Drive delivery of ERP enhancements such as forecasting tools, reporting dashboards, and audit-support features while maintaining consistent architecture across global deployments.
• Manage DBA-related tasks such as patching, code migration, and environment cloning, and perform post-deployment validations to maintain application and integration integrity.
• Lead ERP initiatives using Agile, Waterfall, or hybrid methodologies, tracking milestones and reporting progress, risks, and mitigations to IT and business stakeholders.
• Implement ERP automations using custom triggers, alerts, and scheduled jobs to reduce recurring issues, manual dependencies, and processing delays.
• Deliver DELMIAWorks/IQMS ERP training and facilitate UAT sessions for cross-functional teams, ensuring user adoption, compliance, and process standardization.

Requirements

• Bachelor’s degree in Computer Science or a related technical discipline.
• 7+ years of hands-on experience with DELMIAWorks/IQMS (Mandatory).
• At least 3 years in a lead or managerial role.
• Proven experience across the end-to-end ERP lifecycle, including requirements gathering, configuration, UAT, go-live, and hypercare.
• Demonstrated leadership in managing cross-functional technical and DBA teams across ERP and integrated platforms.
• Proven ability to lead technical teams in developing and maintaining PL/SQL code, DELMIAWorks/IQMS APIs, programs, custom triggers, workflows, and automations for routine business processes.
• Strong experience in integrating DELMIAWorks/IQMS with third-party systems including Siemens OpsCenter, ORBIT Analytics, VKS Apps, and Punchout Procurement using EDI, cXML, SFTP, REST/SOAP APIs, DB Links, and ODBC.
• Proven ability to manage critical production support, including resolving Sev-1 issues such as cost rollups, shipment failures, and month-end closures.
• Experience in ERP system administration including patching, cloning, migration, and post-deployment validations.
• Experience in manufacturing environments (Mandatory).

Knowledge & Skills

• Deep functional knowledge of DELMIAWorks/IQMS modules such as Inventory (INV), Order Management (OM), Purchasing (PO), iProcurement, Costing, WIP, BOM, MRP, MRO, and Quality.
• Excellent analytical and troubleshooting skills with the ability to drive root cause resolution across interconnected systems.
• Strong communication skills to interact with business users, technical teams, and leadership.
• Authorized to work in the United States without sponsorship (If located in the United States).

Preferred education, experience & skills

• Master’s degree or MBA in Supply Chain, Operations Management, or a related business or technical field, in addition to a Bachelor’s degree in Computer Science or a related discipline.
• Advanced experience in DELMIAWorks/IQMS implementations and support across functional modules such as OM, INV, PO, BOM, WIP, MRP, MRO, Costing, and Quality.
• Hands-on involvement in modernization projects involving both DELMIAWorks/IQMS and Siemens OpsCenter, particularly in areas like demand planning, forecasting automation, and electronic device history records.
• Familiarity with regulated industries (e.g., medical devices or life sciences) and ERP compliance best practices.
• Experience working with BI tools such as Orbit Analytics, Power BI, and Databricks for operational dashboards and KPI visibility.
• Proven ability to design and lead automation initiatives resulting in measurable cost savings and operational efficiency.
• Strong understanding of supply chain and manufacturing business processes and their integration with ERP systems.
• Expertise in training users, facilitating UAT, and managing system transitions with high adoption rates.
• Strong documentation, time management, and stakeholder communication skills.
• Willing to travel up to 25% to domestic and international sites, as needed.
• Fluent in Spanish.

Benefits

• Benefits effective day one of hire!
• Medical, dental, and vision benefits
• 401k Plan with Company Match
• Generous Paid time off and paid Holidays
• Low-cost nutrition & mental health visits
• Tuition Reimbursement and career development programs
• Company-paid life insurance
• Access to individualized financial planning
• Voluntary Universal Life and Long-Term Care
• Voluntary Legal Plan
• Up to $150-off your gym membership annually
• Employee discount programs
• Pet Insurance
• Home Ownership Program

Company Description

Viant is a global medical device partner providing design, development, manufacturing, and assembly services through capabilities in materials, plastics, metals, extrusion, and automation. With nearly 6,000 employees across 24 locations worldwide, it delivers high-quality, life-enhancing products with the scale and expertise to bring devices to market efficiently.