[Hiring] IT Manager @Ruvixx

Role Description

We are seeking a proactive, mid-level IT Manager to oversee our IT department's day-to-day operations. This role is a perfect stepping stone for an experienced IT Administrator or Support Specialist who is ready to take on department-level ownership.

• Working directly under the Chief Technology Officer (CTO), you will ensure our fully remote workforce has the secure, reliable, and modern tech stack they need to thrive.
• You will have the autonomy to run daily operations and spearhead two critical areas: implementing Artificial Intelligence (AI) tools and managing our Mobile Device Management (MDM) ecosystem.
• Explore emerging tech, pilot new tools, and help establish clear guidelines for safe AI usage across our team, all backed by a strong foundation in security compliance.

Qualifications

• 3–5 years of professional experience in an IT administration, senior IT support, or junior IT management role.
• Must be able to work full-time hours closely aligned with the Pacific Standard Time (PST) zone.
• Practical experience using AI tools and the technical curiosity to evaluate new platforms.
• Proven experience administering and deploying MDM solutions (e.g., Microsoft Intune, Jamf, FleetDM).
• Exceptional written and verbal English communication skills, capable of supporting a global workforce and communicating effectively with leadership.
• Strong ability to manage daily operations independently, prioritize tasks effectively, and collaborate with leadership on larger strategic goals within a fully remote environment.
• Solid understanding of networking fundamentals (VPNs, firewalls) and enterprise cloud applications (Google Workspace, Microsoft 365).

Requirements

• Drive AI Implementation: Serve as our go-to resource for practical AI adoption, researching, testing, and implementing AI tools that boost team efficiency.
• Manage Our MDM Ecosystem: Administer our MDM solutions (e.g., Microsoft Intune, Jamf), handling daily device provisioning, policy enforcement, and software deployment across macOS, Windows, iOS, and Android platforms.
• Support Security & Compliance: Fortify our infrastructure by executing day-to-day security policies and supporting our compliance frameworks (e.g., ISO 27001, SOC 2).
• Oversee IT Operations: Manage the IT department's daily functions during standard PST working hours, handling support escalations and executing IT projects aligned with the CTO's vision.
• Optimize and Document: Continuously refine current systems, help automate repetitive workflows, and build comprehensive knowledge-base articles.

Benefits

• Step Up in Your Career: Ideal role for a mid-level professional looking to take ownership of a department.
• Impact from Day One: Directly define how our company adopts next-generation AI and manages remote infrastructure.
• Modern Tech Stack: Work with cutting-edge, cloud-native tools in a forward-thinking, agile environment.
• True Flexibility: Enjoy the autonomy of a fully remote contract role based anywhere within Latin America.