[Hiring] Information Technology - Office 365 and SharePoint Lead @The Class Consulting Group

Role Description

The Class Consulting Group is looking for motivated and committed individuals to join our volunteer-driven teams.

• Administer and support an enterprise-level Microsoft Exchange infrastructure.
• Quickly understand the current environment and provide recommendations to improve the infrastructure software.
• Lead the design, build, and support of cost-effective and scalable IT systems and applications to enable business productivity and growth for CLASS.
• Liaise with internal stakeholders to gather technology requirements and act as a solution consultant.
• Assist in tracking, implementation, and inventory of IT Infrastructure software.
• Support and architect core IT services such as Office 365, SharePoint online, backups, security, and network infrastructure.
• Troubleshoot IT issues in a collaborative team environment and provide excellent customer service to our internal clients.

Qualifications

• Minimum 5 years of experience administering O365, Exchange, Azure Active Directory, and SharePoint environment.
• Help desk experience and ability to provide technical and end-user support is a plus.
• Progressive multi-site systems engineering and administration experience in small to medium sized organizations is preferred.
• Previous experience with MS Exchange Administration (Anti-Spam, Archiving, Remote Wiping), Directory Synchronization (DirSync), and Active Directory (AD) integration.
• Demonstrable design, implementation, engineering, and operational support capabilities in the following technical disciplines: Windows and Mac OS, Office365, Networking Security, Cloud Computing.

Requirements

• Strong understanding of day-to-day functionality in Microsoft services like Skype, Lync, Yammer, One Drive, Exchange, and Active Directory.
• Troubleshooting various Office 365 issues including connectivity and mobility.
• General knowledge of networking – IP, DNS, SMTP.
• Minimum 1+ year of commitment for the unpaid / pro-bono position.
• Attend Weekly Meetings: Virtual [MS Teams].
• Time: Minimum 5 hours per week [excluding meeting time].
• Continuous learning.

Benefits

• Leadership development opportunities.
• Networking opportunities.
• Group based learning.
• Satisfactory volunteering experience.