[Hiring] Senior Salesforce Administrator @e.Republic

Role Description

The Senior Salesforce Administrator is responsible for advanced administration and enhancement of the Salesforce platform, with a focus on complex automation, system reliability, and long-term platform health. This role performs hands-on work in the system while taking on increased responsibility for priority, high impact Salesforce initiatives that support organizational goals, working closely with the Director of Salesforce Operations and business stakeholders.

• Administer, configure, and optimize the organization’s Salesforce environment with a focus on scalability, reliability, and maintainability.
• Design, build, and maintain complex automation using Flow, including refactoring and improving existing automation to support long-term platform health.
• Deliver priority, high impact Salesforce initiatives that support organizational goals and cross-functional business needs.
• Evaluate existing configurations, automation, and data structures to identify opportunities to simplify, standardize, and reduce technical debt.
• Collaborate closely with the Director of Salesforce Operations and business stakeholders to translate complex requirements into sustainable Salesforce solutions.
• Create, enhance, and maintain advanced reports and dashboards to support operational and strategic decision making.
• Act as an escalation point for complex Salesforce issues, troubleshooting root causes and implementing durable solutions.
• Support testing, deployment, and post-release validation for Salesforce updates, enhancements, and integrations.
• Maintain clear and thorough documentation of system configurations, automation logic, data models, and governance standards.
• Develop and maintain training and reference materials to support administrators and technical users.
• Provide guidance and knowledge sharing to other administrators and users, promoting best practices and consistent system usage.
• Stay current on Salesforce platform changes and evaluate new features for relevance and impact within the existing environment.
• Proactively identify risks and opportunities to improve system efficiency, user experience, and long-term platform stability.

Qualifications

• 3+ years of experience administering Salesforce in a complex or highly customized environment.
• Salesforce Administrator Certification (ADM-201) required. Advanced Administrator certification preferred.
• Experience designing, building, and maintaining complex automation using Flow.
• Strong understanding of Salesforce data architecture, security model, and release management best practices.
• Ability to evaluate existing configurations and automation and improve them for maintainability and scalability.
• Experience leading or owning priority Salesforce initiatives that deliver measurable business value.
• Ability to partner with stakeholders to translate complex business requirements into sustainable Salesforce solutions.
• Strong analytical and problem-solving skills with the ability to troubleshoot complex system issues and identify root causes.
• Excellent communication skills with the ability to translate technical concepts into business-friendly language.
• Excellent attention to detail in system configuration, automation logic, data integrity, and documentation.
• Proficiency in Excel for data analysis and bulk data operations in Salesforce.
• Experience supporting Salesforce integrations and third-party applications, with the ability to assess impact and risk.
• Experience working in third-party applications integrated with Salesforce, such as Conga, HubSpot, Certinia, or Asana, is a plus.
• Ability to manage multiple priorities in a fast-paced environment while maintaining system stability and quality.
• Must be in a work environment with reliable Internet access.

Company Description