[Hiring] Hosting Systems Principal @Thales

Role Description

This position is eligible for the NORAM referral program for external candidates. The level is Tier 1 - $1,500.

We have a current vacancy for a Hosting Systems Principal to join our Team in Ottawa, ON (Remote). Thales is currently seeking a Hosting Systems Engineer who will be responsible for the successful delivery of infrastructure services to Thales North America.

Key Areas of Responsibility

• Responsible for deploying, maintaining and ensuring uptime of all production and Engineering virtual servers.
• Provide infrastructure support and application deployment assistance to Engineering software support team.
• Champion service restoration through proper prioritization and escalation to vendors and or internal support groups.
• Provide support for infrastructure related service incidents and follow internal management escalation procedures when necessary (team rotation).
• Handle tickets in ServiceNow, read architecture diagrams, and construct services based on those diagrams.
• Infrastructure support including: VMWare hypervisors, Azure, AWS, Hyper-V, Linux servers, Windows servers.
• Support of Engineering applications including Jira, Artifactory and Bitbucket.
• Ensure that all systems meet Thales security standards and escalate violations as required.
• Weekly preparation of Systems service availability report for department.
• Monitoring of customer Service Level Agreements, with respect to availability.
• Maintain service level of systems through proactive monitoring and performing maintenance.
• Ability to work with minimal supervision.
• Provide suggestions to team lead/manager in creating your professional development and training plan.
• Work on projects assigned to you, in effort to advance partnership opportunities with other teams.
• Provide 7/24 On-Call support for infrastructure related service incidents and follow internal management escalation procedures when necessary (team rotation).

Qualifications

• Bachelor’s degree in computer science with a minimum of 5 years of relevant work experience or Master’s degree in computer science with 4+ years of relevant work experience, or an equivalent combination of education and work experience.
• At least 5 years of Linux enterprise infrastructure related experience.
• At least 5 years of experience in administering VMware vSphere, vCenter, Azure Stack.
• Excellent interpersonal & leadership skills.
• Strong knowledge and experience in administering applications on Microsoft Windows and Linux (Red Hat and Ubuntu preferred).
• Excellent oral & written communication, people skills, planning, implementation and troubleshooting skills.
• Be able to carry out multiple assignments.
• Be detail oriented and able to work on own initiative.
• The ideal candidate will also have extensive knowledge and experience in administering Microsoft Active Directory as well as experience supporting software development environments.

Requirements

• Schedule: Core business hours are Monday to Friday, between 9:30-3:00pm. Specific work schedule and expected hours of work will be discussed. Some weekend and evening work may be required and will be dependent on projects and customer requirements.
• The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 100,000.00 – 125,000.00 CAD Annual.
• This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many.
• Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity.
• Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.
• We use artificial intelligence–enabled tools as part of our recruitment process to support activities such as candidate discovery, résumé matching, and interview scheduling.
• These tools may help screen and assess applications and recommend potential matches based on the requirements within the job description.
• All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

Benefits

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
• Employee Discounts on home, auto, and gym membership.