[Hiring] Director, Global Information Security @AmeriCares

Role Description

The Director, Global Information Security will own and advance information security across our globally distributed humanitarian organization operating in high-risk environments, building and advancing our information security program, deepening partnerships, and sharpening a cybersecurity culture to keep Americares safe, resilient, and trusted.

With a technology footprint that spans country offices across multiple regions, a growing cloud and SaaS environment, and an expanding set of donor, partner, and beneficiary data obligations, Americares seeks dedicated, expert ownership of information security to operate responsibly at this scale. The Director, Global Information Security will play a critical role in leading the organization through a period of digital transformation, expanding the use of cloud platforms, data analytics, and AI-enabled tools across our global operations.

Duties and Responsibilities

• Own and advance Americares global information security program, including policy development, governance frameworks, security standards, and cybersecurity culture across HQ and country office operations worldwide.
• Lead and oversee all managed security services and vendor relationships, including MDR/SOC provider performance, endpoint protection, email security, CIS membership and assessments, and cyber insurance compliance.
• Conduct and manage CIS-based security assessments, produce prioritized risk registers and remediation roadmaps, oversee vulnerability management, and report progress against the security roadmap to leadership.
• Own the cybersecurity incident response plan, including maintenance, tabletop exercises, staff training, and active coordination with internal teams during incidents.
• Partner with Technology Operations, Data Management and Enterprise Applications, Legal Compliance and Risk Management, and Global Safety and Security to define, validate, and maintain security requirements.
• Oversee day-to-day security operations including SOC/MDR ticket review, escalation management, service quality oversight, and identity and access control validation.
• Represent Americares in peer security communities and serve as the internal subject matter expert on cybersecurity for leadership.
• Actively model and contribute to Americares values, work culture, and mission.
• Engage in and contribute to team spaces with openness, global competencies, and a growth mindset.
• Other duties and responsibilities as assigned.

In the first 90 days

• Learn and live the Americares values.
• Complete all required new hire onboarding trainings.
• Demonstrate an understanding of Americares programmatic work and business models.
• Review IT policies and relevant vendor agreements.
• Develop a deep understanding of our information security posture.
• Document an initial understanding of Americares cybersecurity architecture.
• Begin to develop strong relationships towards becoming a key partner with critical stakeholders.
• Establish a regular reporting cadence with the VP, Information Technology.
• Lead the review of the results from externally conducted CIS assessment.

In the first 6 months

• Develop a long-term global information security strategy and roadmap.
• Socialize and garner necessary buy-in and support for the roadmap across the organization.
• Identify and plan for necessary resources for the roadmap in FY28.
• Own the cybersecurity Incident Plan, making updates as needed.

In the first year

• Complete Phase I of the information security roadmap.
• Achieve significant organization-wide understanding and adoption of IT policies and security SOPs.
• Demonstrate improvement in CIS assessment scores based on positive impact from the cybersecurity roadmap.

Qualifications

• CISM, CISSP, CySA+, Security+, or Microsoft security certifications such as SC-200 or SC-300.

Competencies required for the role include

• Influence and Functional Authority.
• Security Judgment and Risk Communication.
• Program Building in a Resource-Constrained Environment.
• Vendor and Partner Oversight.
• Global and Cross-Cultural Awareness.
• Ownership and Resilience.
• Communication and Stakeholder Engagement.

Requirements

• US work authorization without restriction and 10% travel are required for this role.
• Candidates must be currently living in and will continue to live in one of the specified states/territories.

Preferred Competencies

• Fluency in languages that are spoken in at least one of our core locations, in addition to English.

Recruitment Process

• Completed application and resume.
• Virtual interview with People and Talent (1 hour).
• Competency Exercise.
• Virtual Interview with Hiring Manager (1 hour).
• Panel Interview with internal stakeholders (1 hour).
• Virtual Interview with Chief People and Systems Officer (1 hour).

Company Description

Americares is a global health and disaster relief organization that helps people and communities around the world access health in times of disaster and every day. Each year, Americares reaches 85 countries on average, including the United States, with life-changing health programs, medicine, medical supplies, and emergency aid.

Americares is one of the world’s leading nonprofit providers of donated medicine and medical supplies.