[Hiring] Applications Analyst, Staff @VCU Health

Role Description

The Applications Analyst-Staff manages or performs work associated with analysis, design, implementation, operation, deployment, and support of the organization’s information technology resources. The role provides solutions to a variety of complex technical problems of diverse scope, requiring analysis and evaluation of multiple factors.

• Provides solutions to a variety of complex technical problems of diverse scope, requiring analysis and evaluation of multiple factors.
• Designs and performs system build to meet customer needs, consistent with the organization’s overall information systems architecture design.
• Collects and analyzes information from system users, formulates the scope and objectives of the system procedures, and conducts feasibility studies to design possible system solutions.
• Writes system and configuration specifications that meet user needs upon implementation.
• Prepares and maintains technical documentation to guide system users and assists with ongoing operation, maintenance, and system development.
• Performs impact assessment and ensures remediation is accomplished.
• Utilizes Senior team members for validation.
• Performs troubleshooting efforts on application issues, submits service requests to vendors, and follows advanced correction steps.
• Assists with designing, recommending solutions, testing, and supporting system upgrades and improvements.
• Leads design sessions with other end-users and/or cross functional teams.
• May be responsible to guide other team members when appropriate.
• Adheres to system standards and best practices.
• Ensures responsibility and visible commitment to diversity, equity, and inclusion programs/initiatives through collaboration and implementation of initiatives across the health system.
• Performs other duties as assigned and/or participates in special projects to support the mission of VCUHS. Accepts alternate assignments, as required to fulfill business needs.

Qualifications

• Required Education: Associate degree in related field or equivalent combination of related education and experience.
• Combination of education and experience may be considered in lieu of a degree.
• Preferred Education: Bachelor’s degree in business, clinically related field; health informatics or computer science or equivalent.
• Licensure/Certification Required: N/A
• Licensure/Certification Preferred: Must be certified in Epic module(s) appropriate to area of responsibility as determined by leadership if applicable.
• Each project and exam as determined for the specific roles must be passed within three (3) attempts.
• Successful Epic certification(s) completion required within 90 days of final training.
• Maintain required Epic certification for appropriate role.

Requirements

• 3 years of related experience; including one year of direct related IT application experience.
• Broad level knowledge of system development life cycle application development experience.
• Understands the workflow of at least one central application area, including monitoring and troubleshooting tools.
• Broad level of application knowledge of key clinical areas and/or the revenue cycle.
• Competent knowledge of interactions between various application subspecialties and ability to lead joint design and development efforts.
• Understanding of usage of all general-purpose systems and competent knowledge of associated tools.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• Previous experience in the training, build, and/or support of our electronic health record suite preferred.
• Independently determines and develops approaches to a range of moderate solutions with work completed with accuracy and sound judgment, ensuring objectives are met.

Working Conditions

• Periods of high stress and fluctuating workloads may occur.
• General office environment.
• May have periods of constant interruptions.
• Prolonged periods of working alone.
• Provides on call support as needed.

Physical Requirements

• Physical Demands: Lifting/Carrying (0-50 lbs.)
• Work Position: Sitting, Walking, Standing
• Additional Physical Requirements: Perform Shift Work, Repetitive arm/hand movements.
• Hazards: Mental/Sensory – Emotional; Mental/Sensory: Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking; Emotional: Steady Pace, Able to Handle Multiple Priorities, Able to Adapt to Frequent Change.

Compensation Range

$75,524.80 - $117,083.20. Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.

EEO Statement

EEO Employer/Disabled/Protected Veteran