[Hiring] SENIOR APPLICATION ANALYST @Montefiore Health System

Role Description

We are seeking a Senior Application Analyst for the Beacon team. This role’s primary responsibility will be oncology research protocol build, testing, and validation. This position will also share after-hours on-call responsibilities with other members of the Beacon team, to include downtime testing during system patches and upgrades.

KEY RESPONSIBILITIES

• Oncology Research Leadership
  • Serve as the primary application analyst supporting the Oncology Research initiative within Epic Beacon and Willow.
  • Coordinate and manage research-related build activities from initial requirements through validation, testing, implementation, and post-implementation support.
  • Attend recurring oncology research meetings, huddles, and project discussions and provide clear, accurate status updates.
  • Maintain and manage the oncology research build tracker, including project status, milestones, dependencies, outstanding issues, and action items.
  • Partner with clinical research, oncology, pharmacy, and IT stakeholders to understand study requirements and translate them into appropriate Epic solutions.
• Epic Beacon Build
  • Design, build, test, and maintain research medications and oncology treatment protocols in Epic Beacon and Willow.
  • Translate clinical and research requirements into functional Epic application specifications and configuration.
  • Ensure research builds appropriately reflect study-specific requirements while remaining consistent with Montefiore workflows, standards, and system design.
  • Apply appropriate clinical and operational judgment when evaluating build requests and determining the optimal Epic solution.
  • Work independently in a fully remote environment while maintaining strong communication, accountability, and follow-through.
• Quality Assurance, Validation, and Testing
  • Conduct thorough quality assurance reviews of Beacon research builds completed by other analysts.
  • Validate research protocol and medication builds for accuracy, consistency, clinical appropriateness, and adherence to established build standards.
  • Develop comprehensive test plans and test scenarios based on clinical, operational, and research requirements.
  • Document testing results, identify defects or discrepancies, and coordinate appropriate resolution.
  • Participate in formal validation and change control processes in accordance with Montefiore standards.
• Application Support and Issue Resolution
  • Participate in regular application team meetings, project meetings, status reviews, and strategic planning sessions.
  • Interpret end-user requirements and determine appropriate solutions while identifying potential downstream impacts or workflow concerns.
  • Provide timely, effective, and professional customer support.
  • Escalate issues appropriately and collaborate with other application teams, vendors, clinical stakeholders, and technical resources when necessary.
  • Maintain accurate and current documentation for application build, testing, validation, workflows, and research protocols.

Qualifications

• Epic Beacon certification.
• Pharmacy Clinical license.
• Minimum of 3 years working in a related clinical, healthcare, or technical position.
• Strong customer service skills.
• Strong desktop skills (Outlook, Word, Excel, PowerPoint, OneNote, Visio).
• Strong analytical and problem-solving ability.

Preferred Skills

• Willow Certification (with medication build experience).
• Project Management skills (ability to lead meetings, present information, prioritize, resolve conflict, maintain issues list, and manage a project plan).
• Clinical experience in an oncology setting.
• Knowledge of oncology workflows.
• Research protocol build experience.
• Knowledge of inpatient and ambulatory workflows.
• Application implementation, troubleshooting, testing, and support experience.
• Experience supporting end-users.

Education

• Bachelor’s Degree or equivalent experience.

Company Description

Montefiore Medical Center has redefined healthcare. Through our multidisciplinary approach, we provide access to a wide variety of medical specialties for a full range of clinical services, ensuring seamless, coordinated care for our patients. This unique team approach infuses camaraderie among physicians, nurses, and other specialty care providers. Our EMR platform, Epic, supports our collaborative, team-oriented environment, which has contributed to our becoming one of the nation's premier healthcare systems.