[Hiring] Workers' Compensation Risk Manager @USA DeBusk

Role Description

USA DeBusk is growing, and we need a high-impact Workers Compensation Risk Manager to join our team. The Workers Compensation Risk Manager manages the Company’s workers’ compensation claims program and supports insurance and risk-financing initiatives under the direction of the SVP of Risk & HSE Strategy. The position combines hands-on claim management, defense coordination, medical and return-to-work oversight, and financial analysis to reduce claim exposure and the Company’s total cost of risk.

The manager translates executive strategy into consistent claim-handling practices, maintains accountability among internal and external partners, and provides recommendations on significant claims and insurance decisions. The role partners with HSE, Operations, Human Resources, and finance while executive program oversight remains with the SVP of Risk & HSE Strategy. Responsibility for day-to-day field safety management remains with HSE and Operations.

Qualifications

• Associates’ degree in risk management, insurance, business, finance, or a related field, or an equivalent combination of education and relevant experience.
• At least 15 years of progressively responsible workers’ compensation claims or risk-management experience, including multi-state claim administration and management of complex or litigated claims.
• Working knowledge of workers’ compensation claim practices, jurisdictional difference, compensability analysis, medical management, return-to-work programs, reserve evaluation, and settlement practices.
• Experience working with carriers, third-party administrators, defense counsel, brokers, medical providers, and internal business leaders.
• Ability to interpret loss runs, claim development, reserves, exposure data, and insurance program costs; proficiency with Excel and claims-management or risk-information systems.
• Strong investigative judgment, negotiation, written communication, organization, and follow-through; ability to manage competing priorities independently in a remote setting.
• Any professional licenses required for assigned duties must be obtained and maintained, as applicable.

Requirements

• Implement the Company’s workers’ compensation strategy and establish a disciplined approach to claim investigation, evaluation, management, defense, and resolution across all operating jurisdictions.
• Manage the claim portfolio from filing the initial notice through closure, including timely intake, investigation support to HSE, documentation, follow-up, and escalation of significant developments.
• Review significant, complex, questionable, litigated, and high-value claims; recommend defense and settlement strategies to the SVP of Risk & HSE Strategy and coordinate approved actions with authorized claim professionals and counsel.
• Coordinate claim strategy with carrier adjusters, insurance carriers, third-party administrators, defense counsel, medical providers, Operations, HSE, Human Resources, and Finance.
• Evaluate compensability, causation, pre-existing conditions, appointment where legally applicable, medical evidence, and other factors affecting exposure in consultation with adjusters and counsel.
• Coordinate independent medical examinations, medical record reviews, surveillance, and other investigations where appropriate, authorized, and legally permissible.
• Drive assertive, timely, and legally compliant medical-management, transitional-duty, return-to-work, and claim-resolution efforts consistent with medical restrictions and applicable requirements.
• Review treatment plans, medical bills, utilization, provider performance, and claim duration; coordinate with authorized medical-management resources to address delays, unnecessary costs, and barriers to recovery.
• Work with Human Resources and Operations to identify suitable transitional assignments, document restrictions and work offers, and monitor progress toward sustained return to work.
• Participate in reserve reviews and settlement planning; evaluate claim development and exposure, challenge unsupported assumptions, and recommend appropriate changes through the authorized adjuster, administrator, or counsel.
• Track litigation milestones, defense budgets, settlement opportunities, recoveries, and closure plans.
• Manage smaller injuries directly at the USA DeBusk level under the Company’s approved in-house handling criteria, rather than through carrier claim administration when permissible.
• Support the SVP of Risk & HSE Strategy in overseeing workers’ compensation, automobile liability and other applicable casualty insurance and risk-financing programs.
• Participate in insurance renewals, underwriting presentations, loss reviews, and risk-management discussions.
• Maintain confidential medical, employee, insurance, and litigation information using approved systems and access controls.

Benefits

• This position may be performed 100% remotely.
• Maintain reliable connectivity, a private workspace suitable for confidential discussions, and availability during agreed business hours with flexibility for multiple time zones.
• Participate in virtual claim reviews and leadership meetings and use Company approved systems for communication and secure record management.
• Periodic travel required for in-person meetings on a monthly and/or quarterly basis.

Company Description

USA DeBusk is a best-in-class mechanical and industrial cleaning services provider specializing in servicing the downstream energy market. We offer the full suite of maintenance and turnaround services including hydro blasting, hydro cutting, hydro excavation, chemical cleaning, vacuum services, tank cleaning, degassing/vapor control, FCC catalyst handling and transportation, and specialty turnaround services.

USA DeBusk offers the industrial infrastructure sector a technologically advanced and complementary suite of high-value traditional and specialty services for turnarounds, routine maintenance, and unplanned outages. We help customers save time, reduce costs, and optimize their processes while assuring best-in-class safety and compliance.

USA DeBusk was founded in 2012, and our headquarters is in Deer Park, TX. We operate numerous offices, service centers, and customer-site-based locations across North America. Visit www.usadebusk.com for more information.

USA DeBusk is an equal opportunity employer, and we thrive on our differences for the benefit of our employees, our customers, and our community.